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Exam 7: Managing Employee Engagement and Performance

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Question 51

Multiple Choice

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You are the owner of Electronics World,a chain of 3 Electronics stores in Saskatchewan.You are no longer fond of the manager of one of yours stores in Regina,however you are unable to provide just cause to terminate his employment.As a result you have advised him that due to some changes he has to continue to manage his current store location every other week and on the other weeks he has to go to the Saskatoon location and act as Assistant Manager.By doing this you could be found guilty of _____.

A) wrongful dismissal
B) constructive dismissal
C) unlawful dismissal
D) creative dismissal

E) C) and D)
F) All of the above

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Question 52

Multiple Choice

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Identify the evaluation approach to performance measurement that meets the following criteria: very high strategic congruence,usually high validity,high reliability,high acceptability,and high specificity.

A) Comparative
B) Attribute
C) Behavioural
D) Results

E) B) and C)
F) A) and D)

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Question 53

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Employer programs that attempt to ameliorate problems encountered by workers who are drug dependent,alcoholic,or psychologically troubled are referred to as:

A manager should reward good performance,set goals,and train or arrange temporary assignment for skill development for highly motivated,high ability employees also referred to as solid performers.

Discuss the various rater errors in performance management.

Which determinant of procedural justice states that procedures are applied by a person who has no vested interest in the outcome and no prior prejudices regarding the individual?

The process through which an organization gets information on how closely an employee's actual performance met the performance plan is:

Appraisal politics refer to evaluators purposefully distorting a rating to achieve personal or company goals.

Just cause is a legal term meaning an employer has a justifiable (and legally defensible)reason for terminating an employee without providing reasonable notice or payment in lieu of notice.

Discuss the process of developing behaviourally anchored rating scales.What are the advantages and disadvantages of behaviourally anchored rating scales?

Although there are differing ways researchers and practitioners evaluate performance management systems there are five key ones that stand out.List and explain the five main criteria.

_____ justice focuses specifically on the methods used to determine the outcomes received.

Attribute approached methods are quite easy to develop and are generalizable across a variety of jobs,strategies,and organizations.

Low job involvement and low organizational commitment are:

The best use of self-ratings is for administrative purposes.

Which attribute approach to performance management is the most frequently used?

Regardless of what measures are used or how many facets of satisfaction are assessed,a systematic,_____ program of employee survey research should be a prominent part of any human resource strategy for a number of reasons.

The technique that ranks employees into predetermined categories or groups according to performance is called:

A measure that results in dramatically different ratings over time lacks: