Question 1

The four general approaches that companies use for employee development include

Accepted Answer

A)   formal education, assessment, job experiences, and interpersonal relationships.
B)   job rotation, promotion, transfer, and job sharing.
C)   psychological tests, assessment centers, the Myers-Briggs Type Indicator, and performance feedback.
D)   business games, formal courses, team building, and assessment.
E)   total quality management, Six Sigma, lean manufacturing, and quality function deployment.F) All of the above
G) A) and D)

Question 2

The approaches to employee development fall into four broad categories: formal education, assessment, job experiences, and interpersonal relationships.

Accepted Answer

A) True 
 B)False

Question 3

The primary use of assessment centers is to identify

Accepted Answer

A)   the employees who have the personality characteristics and skills needed for managerial positions.
B)   the strengths and weaknesses of an organization.
C)   the decision processes and communication styles that inhibit production.
D)   the opportunities and threats to an organization.
E)   the factors that inhibit group performance.F) D) and E)
G) A) and E)

Question 4

The step in the career management process in which employees receive information about their skills and knowledge and where these assets fit into the organization's plans is called

Accepted Answer

A)   self-assessment.
B)   feedback.
C)   goal setting.
D)   action planning.
E)   data gathering.F) C) and D)
G) B) and E) B

Question 5

Coaches are peers or managers who work with other employees to motivate them, help them develop their skills, and provide them with reinforcement and feedback.

Accepted Answer

A) True 
 B)False

Question 6

Research on the validity, reliability, and effectiveness of the Myers-Briggs Type Indicator is inconclusive.

Accepted Answer

A) True 
 B)False

Question 7

Which statement is true about an assessment center?

Accepted Answer

A)   An assessment center is a meeting room where a team of seven to ten employees is assigned a problem and must work together to solve it within a certain time period.
B)   At an assessment center, multiple raters or evaluators evaluate employees' performance on a number of exercises.
C)   It is an office that looks into the process of collecting information and providing feedback to employees about their behavior, communication style, or skills.
D)   At an assessment center, senior managers hold a test that identifies individuals' preferences for source of energy, means of information gathering, way of decision making, and lifestyle.
E)   It refers to an on-site location where the corporate leaders design a tool that gathers the ratings of a manager's use of the skills associated with success in managing.F) C) and D)
G) A) and B)

Question 8

________ is the process of identifying and tracking high-potential employees who will be able to fill top management positions when they become vacant.

Accepted Answer

A)   Acculturation
B)   Leaderless group discussion
C)   Benchmarking
D)   Data gathering
E)   Succession planningF) A) and E)
G) A) and B)

Question 9

The final step in the career management process is

Accepted Answer

A)   self-assessment.
B)   reality check.
C)   goal setting.
D)   action planning and follow-up.
E)   feedback.F) A) and B)
G) C) and D)

Question 10

Danielle works at a leading restaurant. She is scared of making mistakes at her workplace, so she is very keen on paying attention to details. She also prioritizes quality in her work. In the context of Inscape's DiSC assessment, she would most likely score high in

Accepted Answer

A)   steadiness.
B)   dominance.
C)   conscientiousness.
D)   humility.
E)   influence.F) A) and B)
G) A) and C)

Question 11

Warm 'n Go, a leading brand in microwavable food items, prides itself on helping its employees with their career paths. The employees are highly efficient and are motivated to define areas of weakness in their job performances and work to eliminate them. The employees take various tests to help them assess their career interests and behavioral tendencies, thus helping them work on becoming successful. In this scenario, which system for career management is being employed at Warm 'n Go?

Accepted Answer

A)   feedback
B)   self-assessment
C)   self-discipline
D)   goal setting
E)   action planF) None of the above
G) A) and E)

Question 12

Managers provide for ________, a combination of formal education, job experiences, relationships, and assessment of personality and abilities to help employees prepare for the future of their careers.

Accepted Answer

A)   emotional development
B)   training programs
C)   employee development
D)   counseling sessions
E)   feedbackF) None of the above
G) B) and E) C

Question 13

In a self-assessment, an organization's responsibility is to identify opportunities and areas that need improvement.

Accepted Answer

A) True 
 B)False

Question 14

Kris is a technical analyst at Tulla Inc. and has consistently impressed her managers with her ability to perform outstandingly in all projects assigned to her. Her manager, Robert, understands that she is really good at her job, but also recognizes that she might experience burnout because of the repetitive nature of the job. He talks to her about developing other possible skills by working full time for a short period at a different company. In this scenario, which approach to employee development is Robert encouraging?

Accepted Answer

A)   externship
B)   transfer
C)   promotion
D)   job rotation
E)   job transferF) B) and C)
G) C) and D)

Question 15

Describe succession planning and its benefits. What are the three stages for an effective program for developing high-potential employees?

Accepted Answer

Succession planning is the process of id...

Question 16

The employees at Foster Center acknowledge that their supervisor is excellent at his work and that he has received many accolades during his 40-year career. However, they claim he is a dysfunctional manager. When confronted, the supervisor argues that his work should speak for itself and the employees' opinions of his behavior are irrelevant. Which statement, if true, would support the employees' claim?

Accepted Answer

A)   The employees require this style of supervision because it keeps them focused.
B)   The supervisor feels that his behavior is normal and necessary to keep the team grounded.
C)   The supervisor often discourages employees from challenging tasks, saying that they are incapable of accomplishing them.
D)   The employees are consistently recognized for performing their very best in challenging tasks, and they owe their success to their supervisor.
E)   The supervisor believes that keeping a distance from his employees will create a sense of fear in them.F) A) and E)
G) B) and D)

Question 17

Management at an IT firm is thinking of promoting Tad, a customer service representative, to the position of senior customer relationship manager. Which scenario would make the promotion less likely to happen?

Accepted Answer

A)   A promotion would reduce Tad's feelings of accomplishment.
B)   Tad wants to improve his pay and status at work.
C)   Tad is showing that he can handle greater responsibility.
D)   Slow growth is limiting the opportunities available in the company.
E)   The company would have to provide detailed information about the new position.F) A) and B)
G) C) and E)

Question 18

In ________, a participant takes the part of a manager or employee in a situation involving the skills to be assessed.

Accepted Answer

A)   personality tests
B)   group discussions
C)   interview sessions
D)   role-plays
E)   leaderless group discussionsF) C) and D)
G) B) and D)

Question 19

Which activity is most appropriate for the first step of the career management process?

Accepted Answer

A)   self-assessment
B)   goal setting
C)   reality checking
D)   identifying the steps and timetable to reach a goal
E)   specifying the competencies to be developedF) A) and E)
G) A) and D) A

Question 20

Employees at Atkins Inc. are frustrated with their manager, Kyle, who does not believe in providing feedback because he thinks it's a waste of time. His employees argue that they do not know how to hone their skills if they are not told what areas they should work on and what areas are satisfactory. Which statement would strengthen the employees' arguments?

Accepted Answer

A)   Kyle only hires employees who have the potential to follow through on his high expectations.
B)   Feedback is not an effective mechanism because employees can choose to reject the constructive information.
C)   Evaluating each employee is a herculean task that would require a lot of time and effort.
D)   Employees who receive feedback gain more clarity on their roles and how they fit within an organization.
E)   Employees ought to evaluate themselves because self-assessment is the best type of feedback.F) C) and D)
G) A) and D)

Exam 8: Developing Employees for Future Success

The four general approaches that companies use for employee development include

Correct Answer
verified

The approaches to employee development fall into four broad categories: formal education, assessment, job experiences, and interpersonal relationships.

Correct Answer
verified

The primary use of assessment centers is to identify

Correct Answer
verified

The step in the career management process in which employees receive information about their skills and knowledge and where these assets fit into the organization's plans is called

Correct Answer
verified
B

Coaches are peers or managers who work with other employees to motivate them, help them develop their skills, and provide them with reinforcement and feedback.

Correct Answer
verified

Research on the validity, reliability, and effectiveness of the Myers-Briggs Type Indicator is inconclusive.

Correct Answer
verified

Which statement is true about an assessment center?

Correct Answer
verified

________ is the process of identifying and tracking high-potential employees who will be able to fill top management positions when they become vacant.

Correct Answer
verified

The final step in the career management process is

Correct Answer
verified

Danielle works at a leading restaurant. She is scared of making mistakes at her workplace, so she is very keen on paying attention to details. She also prioritizes quality in her work. In the context of Inscape's DiSC assessment, she would most likely score high in

Correct Answer
verified

Correct Answer
verified

Managers provide for ________, a combination of formal education, job experiences, relationships, and assessment of personality and abilities to help employees prepare for the future of their careers.

Correct Answer
verified
C

In a self-assessment, an organization's responsibility is to identify opportunities and areas that need improvement.

Correct Answer
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Correct Answer
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Describe succession planning and its benefits. What are the three stages for an effective program for developing high-potential employees?

Correct Answer
verified
Succession planning is the process of id...
View Answer

Correct Answer
verified

Management at an IT firm is thinking of promoting Tad, a customer service representative, to the position of senior customer relationship manager. Which scenario would make the promotion less likely to happen?

Correct Answer
verified

In ________, a participant takes the part of a manager or employee in a situation involving the skills to be assessed.

Correct Answer
verified

Which activity is most appropriate for the first step of the career management process?

Correct Answer
verified
A

Correct Answer
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Exam 8: Developing Employees for Future Success

The four general approaches that companies use for employee development include

Correct AnswerverifiedShow Answer

The approaches to employee development fall into four broad categories: formal education, assessment, job experiences, and interpersonal relationships.

Correct AnswerverifiedShow Answer

The primary use of assessment centers is to identify

Correct AnswerverifiedShow Answer

The step in the career management process in which employees receive information about their skills and knowledge and where these assets fit into the organization's plans is called

Correct AnswerverifiedB

Coaches are peers or managers who work with other employees to motivate them, help them develop their skills, and provide them with reinforcement and feedback.

Correct AnswerverifiedShow Answer

Research on the validity, reliability, and effectiveness of the Myers-Briggs Type Indicator is inconclusive.

Correct AnswerverifiedShow Answer

Which statement is true about an assessment center?

Correct AnswerverifiedShow Answer

________ is the process of identifying and tracking high-potential employees who will be able to fill top management positions when they become vacant.

Correct AnswerverifiedShow Answer

The final step in the career management process is

Correct AnswerverifiedShow Answer

Danielle works at a leading restaurant. She is scared of making mistakes at her workplace, so she is very keen on paying attention to details. She also prioritizes quality in her work. In the context of Inscape's DiSC assessment, she would most likely score high in

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Managers provide for ________, a combination of formal education, job experiences, relationships, and assessment of personality and abilities to help employees prepare for the future of their careers.

Correct AnswerverifiedC

In a self-assessment, an organization's responsibility is to identify opportunities and areas that need improvement.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Describe succession planning and its benefits. What are the three stages for an effective program for developing high-potential employees?

Correct AnswerverifiedSuccession planning is the process of id...View AnswerShow Answer

Correct AnswerverifiedShow Answer

Management at an IT firm is thinking of promoting Tad, a customer service representative, to the position of senior customer relationship manager. Which scenario would make the promotion less likely to happen?

Correct AnswerverifiedShow Answer

In ________, a participant takes the part of a manager or employee in a situation involving the skills to be assessed.

Correct AnswerverifiedShow Answer

Which activity is most appropriate for the first step of the career management process?

Correct AnswerverifiedA

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B

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C

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Succession planning is the process of id...
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A

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