Question 1

Identify the on-the-job training program that is typically funded by an educational institution as a component of an academic program.

Accepted Answer

A)   internship
B)   coordination training
C)   apprenticeship
D)   experiential training
E)   simulation trainingF) A) and E)
G) B) and C)

Question 2

Discuss the three elements of a needs assessment process.

Accepted Answer

The needs assessment process involves th...

Question 3

________ is the limit on training's effectiveness that arises from the conditions within the organization.

Accepted Answer

A)   A simulation
B)   Social support
C)   A situational constraint
D)   Psychological mindedness
E)   Experiential conflictF) None of the above
G) B) and D)

Question 4

What is a characteristic of effective training objectives?

Accepted Answer

A)   disclaimers to prevent exaggerated expectations
B)   specified costs associated with the training
C)   specified methods of performance evaluation
D)   names of the trainers and trainees
E)   measurable performance standardsF) A) and B)
G) A) and C)

Question 5

Par On, a firm that creates games for mobile devices and PCs, has an unusual training program for all its new employees. The program lasts for five days and does not involve doing any work. During this period the trainees, in teams of three, visit different departments, gathering information about the company and various department functions. Additionally, they are paired with more experienced employees to discuss their goals at the company and to learn more about the organization's culture and policies. The form of training used for new employees at Par On is known as

Accepted Answer

A)   onboarding.
B)   benchmarking.
C)   sensitivity training.
D)   diversity training.
E)   conditioning.F) D) and E)
G) B) and C)

Question 6

Faller and Whitney Company, a firm that builds enterprise resource planning products for customers, wants to implement training programs for its employees as an HR initiative. Senior management proposes the use of an instructional design process. What should ideally be Faller and Whitney's next step?

Accepted Answer

A)   task analysis
B)   organization analysis
C)   person analysis
D)   competitor analysis
E)   market analysisF) A) and E)
G) All of the above

Question 7

Which statement best expresses the reason why orientation programs for new employees are valuable to employers?

Accepted Answer

A)   The federal government requires orientation for all new employees.
B)   Employees starting a new job need to become familiar with job tasks and learn the organization's policies and procedures.
C)   New employees do not perform sufficient research on their employers before starting work.
D)   Employers generally fail to provide a realistic job profile during the selection process.
E)   An orientation program is a cost-effective substitute for training programs after an employee has begun work.F) B) and C)
G) A) and D)

Question 8

Compared with other forms of diversity training, which approach do trainees tend to respond to most positively?

Accepted Answer

A)   increasing participants' awareness of cultural and ethnic differences
B)   teaching employees skills for constructively handling communication barriers, conflicts, and misunderstandings that normally arise
C)   discussing differences in personal and physical characteristics, such as disabilities
D)   identifying incidents that discourage people from working up to their full potential
E)   discussing promotion opportunities or management decisions that some employees believe were handled unfairlyF) A) and B)
G) D) and E)

Question 9

Team training in which team members understand and practice each other's skills so that they are prepared to step in and take another member's place is referred to as

Accepted Answer

A)   coordination training.
B)   experiential training.
C)   behavior modeling.
D)   cross-training.
E)   action learning.F) B) and E)
G) A) and B)

Question 10

Michael, the training coordinator at Jaxon Solutions, inspected the written materials for a new training program and concluded that the materials were not very readable. Which condition would most likely lead Michael to this conclusion?

Accepted Answer

A)   The training material contained many checklists.
B)   Most statements of the training materials were limited to simple words.
C)   The training material was devoid of technical jargon.
D)   The text of the materials was combined with illustrations.
E)   The training material consisted of too many long sentences.F) A) and D)
G) C) and E)

Question 11

In coordination training, team members understand and practice each other's skills so that they are prepared to step in and take another member's place.

Accepted Answer

A) True 
 B)False

Question 12

A(n)  ________ is a training method in which participants learn concepts and then apply them by simulating the behaviors involved and analyzing the activity, connecting it with real-life situations.

Accepted Answer

A)   apprenticeship
B)   experiential program
C)   internship
D)   case study
E)   audiovisual training programF) All of the above
G) D) and E)

Question 13

According to the person analysis method, performance feedback is the only variable that can be affected by training.

Accepted Answer

A) True 
 B)False

Question 14

Which statement accurately characterizes electronic performance support systems (EPSSs) ?

Accepted Answer

A)   EPSSs provide expert advice when a problem occurs on the job.
B)   EPSSs automate the administration and delivery of a company's training programs.
C)   EPSSs determine the appropriateness of training by evaluating the characteristics of the organization.
D)   EPSSs determine an individual's readiness for training.
E)   EPSSs identify the tasks that training should emphasize.F) A) and B)
G) D) and E)

Question 15

Along with physical elements, the training context should include emotional elements.

Accepted Answer

A) True 
 B)False

Question 16

StrongSkills Consulting tests its salespeople on listening skills and then implements a training program to teach all of them to be better listeners. At the conclusion of the last training session, it conducts a posttest to measure listening skills again. Based on the results, the training manager reports that the training program increased listening skills by a significant amount. Which statement represents the main weakness in the manager's conclusion?

Accepted Answer

A)   The actual impact of the training can only be evaluated by comparing the performance of employees who underwent training and those who did not.
B)   The posttest evaluated employees for the same levels of knowledge, skill, and competency as the pretest did.
C)   Posttests and pretests are very complex, and StrongSkills Consulting should have used a simpler form of evaluation.
D)   The duration of the training was three days, which is comparatively short when compared with the duration of many other training programs.
E)   The posttest was conducted immediately after the training program, which is too soon for accurate measurement of learning.F) None of the above
G) A) and C)

Question 17

Which process identifies the knowledge, skills, and behaviors that should be emphasized by training?

Accepted Answer

A)   person analysis
B)   task analysis
C)   transactional analysis
D)   trend analysis
E)   regression analysisF) A) and B)
G) None of the above

Question 18

All Natural Grocer hired Tim to maintain inventory records and Jenny to place orders for new inventory when stocks run low. To ensure that the warehouse can continue to function when either is on vacation, the company also trained Tim to place orders and trained Jenny to maintain inventory records. Which training method does this situation illustrate?

Accepted Answer

A)   coordination training
B)   experiential training
C)   behavior modeling
D)   cross-training
E)   action learningF) A) and C)
G) C) and D)

Question 19

Which type of training allows trainees at different locations to attend programs online, using their computers to view lectures, participate in discussions, and share documents?

Accepted Answer

A)   on-the-job training
B)   experiential programs
C)   distance learning
D)   cross-training
E)   action learningF) B) and E)
G) C) and D)

Question 20

The simplest approach to evaluating training is to

Accepted Answer

A)   use only a pretest.
B)   calculate the return on investment.
C)   conduct pretests and posttests on all trainees.
D)   use only a posttest.
E)   compare pretest and posttest scores of the trained group with those of an untrained group.F) B) and E)
G) A) and D)

Exam 7: Training Employees

The simplest approach to evaluating training is to

Correct Answer
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What is a characteristic of effective training objectives?

Correct Answer
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In coordination training, team members understand and practice each other's skills so that they are prepared to step in and take another member's place.

Correct Answer
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Correct Answer
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Which statement best expresses the reason why orientation programs for new employees are valuable to employers?

Correct Answer
verified

Correct Answer
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Correct Answer
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Along with physical elements, the training context should include emotional elements.

Correct Answer
verified

Michael, the training coordinator at Jaxon Solutions, inspected the written materials for a new training program and concluded that the materials were not very readable. Which condition would most likely lead Michael to this conclusion?

Correct Answer
verified

Which statement accurately characterizes electronic performance support systems (EPSSs) ?

Correct Answer
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________ is the limit on training's effectiveness that arises from the conditions within the organization.

Correct Answer
verified

Team training in which team members understand and practice each other's skills so that they are prepared to step in and take another member's place is referred to as

Correct Answer
verified

Discuss the three elements of a needs assessment process.

Correct Answer
verified
The needs assessment process involves th...
View Answer

Which process identifies the knowledge, skills, and behaviors that should be emphasized by training?

Correct Answer
verified

Correct Answer
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Which type of training allows trainees at different locations to attend programs online, using their computers to view lectures, participate in discussions, and share documents?

Correct Answer
verified

Compared with other forms of diversity training, which approach do trainees tend to respond to most positively?

Correct Answer
verified

A(n) ________ is a training method in which participants learn concepts and then apply them by simulating the behaviors involved and analyzing the activity, connecting it with real-life situations.

Correct Answer
verified

Identify the on-the-job training program that is typically funded by an educational institution as a component of an academic program.

Correct Answer
verified

According to the person analysis method, performance feedback is the only variable that can be affected by training.

Correct Answer
verified

Exam 7: Training Employees

The simplest approach to evaluating training is to

Correct AnswerverifiedShow Answer

What is a characteristic of effective training objectives?

Correct AnswerverifiedShow Answer

In coordination training, team members understand and practice each other's skills so that they are prepared to step in and take another member's place.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which statement best expresses the reason why orientation programs for new employees are valuable to employers?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Along with physical elements, the training context should include emotional elements.

Correct AnswerverifiedShow Answer

Michael, the training coordinator at Jaxon Solutions, inspected the written materials for a new training program and concluded that the materials were not very readable. Which condition would most likely lead Michael to this conclusion?

Correct AnswerverifiedShow Answer

Which statement accurately characterizes electronic performance support systems (EPSSs) ?

Correct AnswerverifiedShow Answer

________ is the limit on training's effectiveness that arises from the conditions within the organization.

Correct AnswerverifiedShow Answer

Team training in which team members understand and practice each other's skills so that they are prepared to step in and take another member's place is referred to as

Correct AnswerverifiedShow Answer

Discuss the three elements of a needs assessment process.

Correct AnswerverifiedThe needs assessment process involves th...View AnswerShow Answer

Which process identifies the knowledge, skills, and behaviors that should be emphasized by training?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which type of training allows trainees at different locations to attend programs online, using their computers to view lectures, participate in discussions, and share documents?

Correct AnswerverifiedShow Answer

Compared with other forms of diversity training, which approach do trainees tend to respond to most positively?

Correct AnswerverifiedShow Answer

A(n) ________ is a training method in which participants learn concepts and then apply them by simulating the behaviors involved and analyzing the activity, connecting it with real-life situations.

Correct AnswerverifiedShow Answer

Identify the on-the-job training program that is typically funded by an educational institution as a component of an academic program.

Correct AnswerverifiedShow Answer

According to the person analysis method, performance feedback is the only variable that can be affected by training.

Correct AnswerverifiedShow Answer

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The needs assessment process involves th...
View Answer

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