Question 1

________ is the most effective and direct management development tool.

Accepted Answer

A)   People skills
B)   Coaching
C)   Diversity training
D)   Management training
E)   MentoringF) A) and D)
G) B) and C)

Question 2

Ed, department head at ELS Corporation, contacted his human resources manager, Amanda, to inform her of his need to lay off six workers due to a slowdown in business. After Amanda reviewed Ed's information, she met with him and said, "Ed, this is a problem. You manage a department of 120 staff, and all six of the workers that you plan to lay off are white male hourly employees over the age of 60 years. This may be viewed as discriminatory because of the

Accepted Answer

A)   workers' protection under affirmative action requirements."
B)   workers' exempt status under the Fair Labor Standards Act."
C)   adverse impact."
D)   employment-at-will concept."
E)   violation of the Worker Adjustment and Retraining Notification Act."F) C) and D)
G) A) and E)

Question 3

________ appraisals involve judgments about employee performance.

Accepted Answer

A)   Behavioral
B)   Results
C)   Administrative
D)   Developmental
E)   TraitF) D) and E)
G) B) and D)

Question 4

When organizations have more people than they need, they can use ________ to reduce the surplus if they have planned far enough in advance.

Accepted Answer

A)   attrition
B)   promotion
C)   outsourcing
D)   job specifications
E)   job analysisF) A) and B)
G) All of the above

Question 5

________ is conducted during the human resources planning process.

Accepted Answer

A)   Demand forecasting
B)   Internal recruiting
C)   Environmental scanning
D)   Training and development
E)   OutplacementF) None of the above
G) B) and C)

Question 6

Coaching-being trained by a superior or a consultant-is usually the most effective and direct way to develop managers.

Accepted Answer

A) True 
 B)False

Question 7

In a performance test, the test taker

Accepted Answer

A)   performs a sample of the job.
B)   takes a paper-and-pencil honesty test.
C)   is measured for general aptitude.
D)   is evaluated for drug use.
E)   only solves mathematical problems.F) A) and D)
G) D) and E)

Question 8

Tomas had a need to fill 20 new positions in his North American division over the next six months. The positions ranged from entry-level through senior management. He was advised by his human resources department that the most frequently used sources of outside applicants are

Accepted Answer

A)   Internet job boards, websites, employee referrals, newspaper ads, and campus recruiting.
B)   Internet job boards, company websites, employee referrals, community flyers/leaflets, and campus recruiting.
C)   Internet job boards, competitor employee lists, employee referrals, newspaper ads, and campus recruiting.
D)   Internet job boards, client websites, former employee files, newspaper ads, and campus recruiting.
E)   Internet job boards, company websites, employee referrals, newspaper ads, and campus recruiting.F) C) and D)
G) A) and D)

Question 9

"Andy, Sarah just announced that she is expecting. Frankly, she is a lower quartile performer anyway, so I'll keep her through the birth of her baby and her medical insurance can help her out with those costs, but I'll immediately terminate her employment afterward so that we don't have to pay for the weeks of time off that will follow." Andy said, "Whoa! Katherine, slow down. Stop! Obviously, I have failed to adequately train you for your job as it relates to these kinds of issues. She is entitled to time off from work following the birth of her child. What you are proposing would be a gross violation of the ________ Act.

Accepted Answer

A)   Americans with Disabilities
B)   Pregnancy Discrimination
C)   Family and Medical Leave
D)   Fair Labor Standards
E)   Equal PayF) A) and B)
G) B) and E)

Question 10

The Equal Pay Act (EPA)  of 1963

Accepted Answer

A)   allows differences in pay in the case of a seniority system or merit system.
B)   requires employees to pursue workplace safety.
C)   states that pregnancy is a disability.
D)   protects private pension programs from mismanagement.
E)   requires employers to provide health insurance to their employees.F) All of the above
G) C) and E)

Question 11

Alice Martin, the chief operating officer of Triton Foods, has lost her vice president of operations to a competitor, and she has decided to fill the position with a new hire-partly because her previous vice president had not trained a successor, and partly because she wants to introduce some "new blood" to her management team. Given the importance of the management position she is seeking to fill, Alice should choose to rely upon

Accepted Answer

A)   web job boards.
B)   the company website.
C)   an employee referral.
D)   a specialized executive search firm.
E)   a journal ad.F) A) and D)
G) D) and E)

Question 12

________ plays a vital strategic role as companies attempt to compete through people.

Accepted Answer

A)   Organizational strategic planning
B)   Human resource management
C)   HRM environmental scanning
D)   Human resources planning
E)   Professional developmentF) B) and C)
G) A) and D)

Question 13

Compare and contrast the three types of decisions that are crucial for designing an effective pay plan.

Accepted Answer

Three types of decisions are crucial for...

Question 14

Chris invested a large portion of his department's budget on the staff training program in the past year. He first assessed his staff's needs. Then, he designed a training program. Next, he determined training methods and locations and implemented the program. Now, a year later, it is time to

Accepted Answer

A)   determine job rotation assignments.
B)   establish training objectives and content.
C)   develop role-play opportunities.
D)   evaluate the program's effectiveness.
E)   determine which staff need which type of training.F) A) and E)
G) A) and D)

Question 15

The ________ prohibits discrimination in employment based on race, sex, color, national origin, and religion.

Accepted Answer

A)   Fair Labor Standards Act of 1938
B)   Immigration Act of 1924
C)   Family and Medical Leave Act (1993) 
D)   Americans with Disabilities Act (1990) 
E)   Civil Rights Act of 1964F) D) and E)
G) C) and E)

Question 16

In the context of incentive systems, profit-sharing plans

Accepted Answer

A)   reward individual performance.
B)   are used to reward employees for increasing productivity in areas under their control.
C)   are usually implemented in the division or the organization as a whole.
D)   are given on the basis of how a worker's performance measures against an objective standard.
E)   do not give all employees a stake in the company's success.F) B) and C)
G) C) and D)

Question 17

Describe the three stages of the human resources planning process.

Accepted Answer

The human resources (HR) planning proces...

Question 18

________ requires covered employers to give employees 60 written days' notice of plant closings or mass layoffs.

Accepted Answer

A)   Fair Labor Standards Act
B)   Civil Rights Act
C)   Worker Adjustment and Retraining Notification Act
D)   Americans with Disabilities Act
E)   Vocational Rehabilitation ActF) B) and C)
G) B) and E)

Question 19

________ builds on recruiting and involves decisions about whom to hire.

Accepted Answer

A)   Job analysis
B)   Selection
C)   Performance appraisal
D)   Comparable worth
E)   Diversity trainingF) A) and D)
G) A) and C)

Question 20

The planning stage involves

Accepted Answer

A)   ensuring the availability of the right number and types of people.
B)   determining appropriate automation methods.
C)   training of hired individuals.
D)   determining the pay scales of employees.
E)   evaluating the results of implemented programs.F) B) and E)
G) A) and E)

Exam 8: Managing Human Resources

________ builds on recruiting and involves decisions about whom to hire.

Correct Answer
verified

The ________ prohibits discrimination in employment based on race, sex, color, national origin, and religion.

Correct Answer
verified

Tomas had a need to fill 20 new positions in his North American division over the next six months. The positions ranged from entry-level through senior management. He was advised by his human resources department that the most frequently used sources of outside applicants are

Correct Answer
verified

Correct Answer
verified

In the context of incentive systems, profit-sharing plans

Correct Answer
verified

Correct Answer
verified

________ is the most effective and direct management development tool.

Correct Answer
verified

Describe the three stages of the human resources planning process.

Correct Answer
verified
The human resources (HR) planning proces...
View Answer

Chris invested a large portion of his department's budget on the staff training program in the past year. He first assessed his staff's needs. Then, he designed a training program. Next, he determined training methods and locations and implemented the program. Now, a year later, it is time to

Correct Answer
verified

The Equal Pay Act (EPA) of 1963

Correct Answer
verified

________ requires covered employers to give employees 60 written days' notice of plant closings or mass layoffs.

Correct Answer
verified

Correct Answer
verified

________ plays a vital strategic role as companies attempt to compete through people.

Correct Answer
verified

Compare and contrast the three types of decisions that are crucial for designing an effective pay plan.

Correct Answer
verified
Three types of decisions are crucial for...
View Answer

In a performance test, the test taker

Correct Answer
verified

When organizations have more people than they need, they can use ________ to reduce the surplus if they have planned far enough in advance.

Correct Answer
verified

________ appraisals involve judgments about employee performance.

Correct Answer
verified

The planning stage involves

Correct Answer
verified

Coaching-being trained by a superior or a consultant-is usually the most effective and direct way to develop managers.

Correct Answer
verified

________ is conducted during the human resources planning process.

Correct Answer
verified

Exam 8: Managing Human Resources

________ builds on recruiting and involves decisions about whom to hire.

Correct AnswerverifiedShow Answer

The ________ prohibits discrimination in employment based on race, sex, color, national origin, and religion.

Correct AnswerverifiedShow Answer

Tomas had a need to fill 20 new positions in his North American division over the next six months. The positions ranged from entry-level through senior management. He was advised by his human resources department that the most frequently used sources of outside applicants are

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

In the context of incentive systems, profit-sharing plans

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

________ is the most effective and direct management development tool.

Correct AnswerverifiedShow Answer

Describe the three stages of the human resources planning process.

Correct AnswerverifiedThe human resources (HR) planning proces...View AnswerShow Answer

Chris invested a large portion of his department's budget on the staff training program in the past year. He first assessed his staff's needs. Then, he designed a training program. Next, he determined training methods and locations and implemented the program. Now, a year later, it is time to

Correct AnswerverifiedShow Answer

The Equal Pay Act (EPA) of 1963

Correct AnswerverifiedShow Answer

________ requires covered employers to give employees 60 written days' notice of plant closings or mass layoffs.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

________ plays a vital strategic role as companies attempt to compete through people.

Correct AnswerverifiedShow Answer

Compare and contrast the three types of decisions that are crucial for designing an effective pay plan.

Correct AnswerverifiedThree types of decisions are crucial for...View AnswerShow Answer

In a performance test, the test taker

Correct AnswerverifiedShow Answer

When organizations have more people than they need, they can use ________ to reduce the surplus if they have planned far enough in advance.

Correct AnswerverifiedShow Answer

________ appraisals involve judgments about employee performance.

Correct AnswerverifiedShow Answer

The planning stage involves

Correct AnswerverifiedShow Answer

Coaching-being trained by a superior or a consultant-is usually the most effective and direct way to develop managers.

Correct AnswerverifiedShow Answer

________ is conducted during the human resources planning process.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified
The human resources (HR) planning proces...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Three types of decisions are crucial for...
View Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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