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If asked an inappropriate question during the interview, your best reaction would be to ____.


A) overlook it
B) courteously state that the requested information is not relevant to the job
C) politely terminate the interview on the spot
D) ask the interviewer why that information is important
E) tell the interviewer that the question is illegal

F) A) and E)
G) D) and E)

Correct Answer

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When working in healthcare, it is important to be ____.


A) shy and passive
B) aggressive
C) aggressive and confident
D) assertive and confident
E) submissive

F) A) and D)
G) None of the above

Correct Answer

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Unacceptable behaviors or personal characteristics for a clinical area include ____.


A) clean, pressed scrubs
B) acrylic nails
C) not wearing perfume
D) pale nail polish
E) white shoes

F) B) and C)
G) B) and D)

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To be eligible for the AAMA and AMT certification exams, you must have graduated from a CAAHEP- or ________-accredited medical assisting program.

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When you are collecting references, you should be sure to include employment, academic, and ________ references.

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The first step in determining your compensation needs is to ____.


A) know how much income is required to meet your living expenses
B) find out what medical assistants in other areas of the country are making
C) ask the employer the salary range for the position
D) decide how much you would like to make
E) know how qualified you are for the position you are seeking

F) B) and E)
G) A) and E)

Correct Answer

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Which of these is likely to be a reason for not being hired?


A) Being tactful
B) Asking questions about the work setting
C) Sitting still during the interview
D) Criticizing past employers
E) Planning ahead for interview questions

F) D) and E)
G) A) and B)

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A collection of organized employment documentation is a(n) ________.

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Which of the following is the best choice for log-in name?


A) Jumbo123
B) Evermore
C) Jjones12
D) Digitaldoe
E) Health4me

F) A) and D)
G) B) and E)

Correct Answer

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A mandatory requirement of a medical assisting program within a medical facility that allows students to gain on-the-job experience is called a(n) ________ experience.

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Which of the following actions should you take within two days after a job interview?


A) Call the interviewer to see if you have been hired
B) Send a thank-you letter to the person who conducted the interview
C) Visit the company and ask to see your interviewer personally
D) Send at least two e-mail messages to see if they have hired you yet
E) Purchase scrubs and any other items you will need for the job

F) All of the above
G) B) and C)

Correct Answer

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Information such as skills related to EKGs, CPR, aseptic technique, etc., should be included in the ____ section of your résumé.


A) employment experience
B) educational background
C) personal information
D) summary of skills
E) awards and honors

F) A) and B)
G) A) and E)

Correct Answer

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A(n) ________ résumé is best if you are focused on a specific job and should contain a clear, concise objective about what you are looking for.

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The best type of résumé to use when you are staying in the same field as previous jobs is


A) chronological.
B) functional.
C) targeted.
D) projected.
E) academic.

F) A) and C)
G) A) and D)

Correct Answer

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How should you act during an interview?


A) Tap your foot if you become nervous
B) Allow the interviewer to bring up salary first
C) Avoid asking questions about the job or facility
D) Be reserved and not display enthusiasm about the job
E) Tell the interviewer how horrible your last job was

F) All of the above
G) B) and E)

Correct Answer

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The ______ résumé is focused on a specific job objective.

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