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The list of supplies and the amounts in storage in a medical office are the office _______, which must be accurately maintained to ensure that the office does not run out of supplies.

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A(n) _______ contract covers such things as emergency repairs that are not generally included in a standard maintenance agreement.

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Bennett works for a group of pediatricians, and a large part of his job consists of transcribing the physicians' notes into patient records in the EHR system. Over the weekend, he went hang-gliding with friends and crash-landed, breaking several bones in his right fingers and wrist. He is worried that he will not be able to type fast enough with just one hand to do his job efficiently. What should Bennett do?


A) Take a leave of absence until his hand heals
B) Request short-term disability leave
C) Request permission to use speech recognition technology
D) Explain to the physicians that everything will take twice as long for a while
E) Use the injured hand, even if it extends the healing time

F) C) and E)
G) C) and D)

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A device used to transfer information from one computer to another over telephone or cable television lines is a ____.


A) scanner
B) cursor
C) pointing device
D) keyboard
E) modem

F) A) and B)
G) A) and C)

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E

Which of the following is not an advantage of leasing office equipment?


A) It allows purchasers to keep more of their money.
B) The company that leases the product is usually responsible for servicing it.
C) Your office will own the equipment at the end of the lease term.
D) Lease payments are usually tax-deductible.
E) Leasing allows businesses to update equipment every few years.

F) B) and C)
G) C) and D)

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The inventory-tracking tool for managing medical supplies that groups items that need to be ordered and helps monitor how quickly items are used and the amount that needs to be ordered is the ____.


A) reminder card
B) inventory card
C) inventory reminder kit
D) reorder card
E) vendor card

F) A) and B)
G) A) and C)

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What type of software converts images to text so they can be treated like a word processing document?


A) Optical character recognition
B) Excel
C) Medical Manager
D) Medware
E) Medisoft

F) None of the above
G) A) and B)

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Expendable items are items that ____.


A) are used once and then must be restocked
B) can be used indefinitely with appropriate sanitization
C) can be restored and then reused
D) are not necessary for most medical offices
E) are ordered only once for each new medical office

F) A) and E)
G) D) and E)

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Larger medical practices that participate in a purchasing group can save as much as ____ on supplies.


A) 1% to 2%
B) 3% to 4%
C) 5% to 10%
D) 10% to 20%
E) 30% to 50%

F) A) and B)
G) None of the above

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A computer _______ enables users to share files and allows more than one person to work on the same patient's information at one time.

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Which of the following supplies should be stored according to the rules of good housekeeping and asepsis?


A) Administrative
B) Clinical
C) General
D) Periodic
E) Incidental

F) B) and D)
G) A) and B)

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The ________ is a global network of computers that enables communication with millions of computer users around the world.

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Medical practice _______ are a profitable marketing tool to generate new patients and can include patient education, contact information, and referral forms.

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websites

Networks can be run on Windows, Novell, or _______ network operating systems.

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The medical assistant is often responsible for comparison _______, ordering, and maintaining relationships with vendors.

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ROM and RAM refer to different types of ________ that are utilized by computers.

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The average medical office spends ____ of its annual gross income on administrative, clinical, and general supplies.


A) 1% to 2%
B) 2% to 3%
C) 4% to 6%
D) 8% to 10%
E) 12% to 15%

F) A) and E)
G) B) and D)

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A computer disaster recovery plan should be in place in a medical office in the event of a(n) ____.


A) security breach
B) system failure or crash
C) optical character recognition problem
D) printer problem
E) Internet access problem

F) A) and C)
G) B) and C)

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B

A contract for office equipment that includes regular checkups and cleaning is called a standard _______ agreement.

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To make service calls easier for a piece of equipment, record the following information inside the front cover of the equipment manual: date of purchase or lease, phone number of the company contracted to repair the equipment, and the _______ number of the equipment.

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