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The law protects both women and men from sexual harassment.

A) True
B) False

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In the late 1930s management at Atalanta Industries agreed to hire only those workers who were already members of the Electrical Union. Atalanta agreed to a type of arrangement known as a(n)


A) closed shop.
B) open shop.
C) union shop.
D) restricted shop.

E) A) and C)
F) All of the above

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In 1997, the Supreme Court ruled that same-sex harassment is prohibited by sexual harassment laws.

A) True
B) False

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Today, a woman usually receives a salary that is equal to over 80% of her male counterpart.

A) True
B) False

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During the 1920s and early 1930s, the Rosedale Shoe Factory was able to prevent workers from forming a union by requiring them to sign an employment contract in which they agreed not to join a union as a condition of employment. Rosedale Shoe Factory was making use of


A) yellow-dog contracts.
B) blacklisting agreements.
C) injunctions.
D) implied consent decrees.

E) C) and D)
F) B) and D)

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Identify and describe the major tactics used by unions and management when collective bargaining efforts break down.

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The primary tactics used by labor are st...

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Dockworkers were locked out of their jobs in 29 West Coast ports. Because many consumer goods used in the U.S. are transported from Asia to the U.S. through these ports, the lockout could have damaged the U.S. economy and security if allowed to continue. The U.S. president ordered the dockworkers back to work and both sides were ordered back to the bargaining table. Which of the following statements is the most accurate conclusion about the outcome of the labor dispute between the dockworkers union and shipping companies on the West Coast?


A) The dispute between the dockworkers and shipping companies showed that the only effective weapon unions now have in labor-management disputes is the threat of a strike.
B) The dispute between the dockworkers and shipping companies showed that arbitration is the only effective way to settle labor-management disputes in industries that are critical to the nation's safety or security.
C) The dispute between the dockworkers and shipping companies showed that the Taft-Hartley Act must be invoked when critical industries are involved.
D) The dispute between the dockworkers and shipping companies showed that unions have become so powerful that they can shut down the entire U.S. economy.

E) C) and D)
F) B) and D)

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You've been on your hour-long lunch break for less than 45 minutes when your boss orders you to return to work immediately or lose an hour's pay. You complain that the current labor contract specifies a full hour for your lunch break and you still have over 15 minutes left. Your boss stands firm on his order for you to return to work. Under protest, you return to work, but plan to file a grievance. The first step you should take is to contact a(n)


A) arbitrator.
B) mediator.
C) strikebreaker.
D) shop steward.

E) A) and B)
F) C) and D)

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The National Labor Relations Act (Wagner Act) established the first minimum wage for workers.

A) True
B) False

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The concept of comparable worth holds that people who do jobs that require similar levels of education, training, and skills should receive equal pay.

A) True
B) False

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Despite their high pay, most CEOs work far fewer hours per week than the average employee in their companies.

A) True
B) False

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A key difference between a mediator and an arbitrator is that


A) a mediator is appointed by labor and management, while an arbitrator is appointed by the federal government under terms set forth in the Taft-Hartley Act.
B) a mediator is an unpaid volunteer, while an arbitrator is a paid professional.
C) an arbitrator can settle a labor-management dispute by rendering a binding decision, while a mediator can only make suggestions and encourage the two sides in a dispute to continue negotiating.
D) a mediator is a lawyer who represents either labor or management in a labor dispute, while an arbitrator is an impartial advisor who listens to both sides of the dispute and offers suggestions that help the two parties reach a mutually acceptable agreement.

E) None of the above
F) All of the above

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________ is the use of a third party to encourage labor and management to continue negotiating in an effort to settle a labor dispute or achieve a mutually acceptable labor-management agreement.


A) Arbitration
B) Mediation
C) Reconciliation
D) Intercession

E) A) and B)
F) A) and C)

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The primary purpose of collective bargaining is to


A) ensure worker participation in setting the goals and objectives of the company.
B) establish and communicate clear guidelines for performance appraisals.
C) limit the authority of management to set job categories and direct worker activities.
D) negotiate a labor-management agreement that both the union and management are willing to accept.

E) A) and D)
F) A) and C)

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Historically, managers were less concerned about productivity and more concerned with friendly relations among employees.

A) True
B) False

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Workers who are hired to do the jobs of striking workers until the strike is over are often called "scabs" by the union.

A) True
B) False

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Under a closed shop agreement, workers must agree not to join a union in order to keep their jobs.

A) True
B) False

Correct Answer

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The disparity in salaries is clearly reflected in the fact that the average executive compensation for a major company was $10.4 million, compared to about $38,000 that the average worker was compensated.

A) True
B) False

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A(n) ________ occurs when a union encourages its members and the general public not to buy the products of a firm involved in a labor dispute.


A) injunction
B) wildcat strike
C) primary boycott
D) embargo

E) None of the above
F) A) and B)

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Explain the difference between closed, open, union, and agency shop agreements. What impact did the Taft-Hartley Act have on the use of closed and union shop arrangements?

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Under a union shop agreement, the firm c...

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