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The uniqueness of convenience goods and services stimulate consumers to make an extra effort to purchase them.

A) True
B) False

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After several years as a brand manager for an established product,Pete has taken a job with a microbrewery.He is responsible for managing the marketing mix for a new product introduction.In his new job,Pete will find that while the products may be at different stages of the product life cycle,the marketing strategies will be essentially the same.

A) True
B) False

Correct Answer

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False

In the long run,the price of a product is determined by the cost of production and the length of the firm's supply chain.

A) True
B) False

Correct Answer

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SneezeNoMore markets a group of similar products for people suffering from the common cold.The products in this line are sold under the brand name SneezeNoMore.The products differ mainly in the strength of the dosage and in whether they also contain additional medications to help the consumer sleep.As an employee of SneezeNoMore,Jill is responsible for the marketing mix for the company's products.She is also involved in any major decisions concerning the development of new products that will be included in this product line.Jill serves as a(n) :


A) brand manager.
B) market mix specialist.
C) target market manager.
D) product line specialist.

E) None of the above
F) All of the above

Correct Answer

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Charging high prices to earn large profits during a time when there is little competition represents a ________ strategy:


A) penetration
B) bundling
C) skimming
D) cost-based

E) B) and D)
F) A) and C)

Correct Answer

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Convenience goods are products that the consumer wants to purchase frequently and with a minimum of effort.

A) True
B) False

Correct Answer

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As restaurant chains that specialize in Mexican cuisine,Fernando's and Carmelita's offer similar items on their menus.However,Fernando's restaurants are positioned in the market as elegant establishments with high prices.Carmelita's restaurants,on the other hand,are located in middle-class neighborhoods,with a casual atmosphere that welcomes families with young children.The prices at Carmelita's are in the moderate range.When evaluating the marketing strategies used by these restaurants,we can conclude that:


A) both practice product mix effectiveness.
B) they utilize product differentiation.
C) Fernando's has chosen a shopping good strategy.
D) their target markets differ,with one intended to appeal to the industrial market,and the other designed to attract the consumer market.

E) A) and D)
F) All of the above

Correct Answer

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From a strategic marketing viewpoint,a total product offer includes all of the tangible attributes of a good or service,and excludes any intangible attributes.

A) True
B) False

Correct Answer

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Break-even analysis determines profitability of a firm at various levels of sales.

A) True
B) False

Correct Answer

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The trend away from personal salespeople to self-service in many retail outlets has caused firms to:


A) reduce their advertising promotional budgets.
B) rely more on personal sales efforts.
C) place a greater promotional importance on packaging.
D) decrease expenditures on interactive Web pages.

E) All of the above
F) A) and C)

Correct Answer

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Psychological pricing utilizes high prices to create the image of a high quality product.

A) True
B) False

Correct Answer

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False

While some products remain in the introductory stage of the product life cycle for years,other products may go through the entire cycle in a few months.

A) True
B) False

Correct Answer

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Which of the following refers to how quickly or easily a given brand name comes to mind when a product category is mentioned?


A) Brand equity
B) Brand loyalty
C) Brand awareness
D) Brand insistence

E) A) and B)
F) A) and C)

Correct Answer

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Concept testing involves taking a product idea to consumers to test their reactions.

A) True
B) False

Correct Answer

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The use of the Folgers's ________ allows customers to easily identify this product from other coffee products.


A) patent
B) trade symbol
C) brand name
D) brand equity

E) None of the above
F) All of the above

Correct Answer

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LoRider Wheels sells high quality bicycles and accessories.The store is known for a pleasant environment,friendly salespeople and an excellent service department.All of these elements are part of the ___________ offered by LoRider.


A) total product offer
B) product line
C) competitive environment
D) marginal utility package

E) B) and C)
F) B) and D)

Correct Answer

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In working to create a better way to package their products,Seventh Generation found that:


A) plastic is harder to ship but easier to repurpose.
B) plastic is both easier to ship and repurpose.
C) cardboard is easier to ship,but is more difficult to repurpose.
D) cardboard is both easier to ship and repurpose.

E) All of the above
F) C) and D)

Correct Answer

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Successful firms coordinate pricing objective strategies with decisions regarding product design,packaging,branding,distribution,and promotion.

A) True
B) False

Correct Answer

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Industrial goods and services are used to produce other products.

A) True
B) False

Correct Answer

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True

When consumers reach the point of brand _______,the product becomes a specialty good.


A) association
B) desire
C) awareness
D) insistence

E) A) and B)
F) B) and C)

Correct Answer

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