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Highly compensated executives sometimes prefer fringe benefits such as club memberships, company cars, and more vacation time, as opposed to higher salaries because most often these benefits are not taxable income.

A) True
B) False

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GlassDoor and Indeed are examples of


A) web browsers.
B) career interest surveys.
C) online sites that firms can use to recruit employees.
D) magazines that list job opportunities by skills requirements and geographic location.

E) A) and B)
F) A) and C)

Correct Answer

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At Securitas Financial Consulting, employees are allowed to choose what time they start each work day, as long as they arrive between the hours of 7:00 a.m. and 10:00 a.m. They must be on the job from 10:00 a.m. until noon and from 1:00 p.m. until 3:00 p.m. They are required to work a total of 8 hours each day, so the earlier they arrive, the earlier they can leave. This is a ________ system.


A) job sharing
B) job enlargement
C) flextime
D) compressed work week

E) All of the above
F) B) and D)

Correct Answer

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A mentor is a manager who supervises, coaches, and guides selected lower-level employees, and generally acts as their organizational sponsor.

A) True
B) False

Correct Answer

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A major advantage of a piecework pay system is that it


A) creates a powerful incentive to work efficiently.
B) requires a minimum of paperwork and record keeping.
C) encourages cooperation and teamwork among employees.
D) is a system that is strongly supported by both unions and management.

E) A) and B)
F) A) and C)

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The strategy of giving managers assignments in a variety of departments in order to expose them to different functions is called apprenticeship training.

A) True
B) False

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Edie is coming up on her thirtieth year as a bus driver. Recently her company told her that she would be required to retire within the next two years because she had reached the age limit for mandatory retirement. Edie wants to fight this ruling based on a claim of age discrimination. Which of the following statements about this case is most accurate?


A) According to the Employment Rights and Responsibilities Act, Edie has every right to keep her job as long as she has not been convicted of a moving traffic violation while performing her job.
B) According to the Affirmative Action Enforcement Act, Edie has no right to keep her job, because she is not one of the groups that qualify for special protection.
C) According to the Fair Labor Standards Act, Edie may be able to keep her job, but the company can require her to pass an annual vision and hearing exam as a condition of continued employment.
D) According to the Age Discrimination in Employment Act, Edie can be required to retire at a certain age, because she is in an occupation where evidence exists that ability to perform the job diminishes significantly with age.

E) C) and D)
F) All of the above

Correct Answer

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Top-level managers can benefit from having their performance evaluated by subordinates.

A) True
B) False

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At Safety First Seat Belts, new workers are immediately assigned to jobs. They learn by doing the actual work and by watching longer-term employees. This company uses a policy of


A) vertical assimilation.
B) on-the-job training.
C) operational apprenticeships.
D) vestibule training.

E) C) and D)
F) All of the above

Correct Answer

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Apples and Oranges Produce Company found it needs more workers during harvest times than at other times of the year. Hiring contingent workers could be an efficient way for Apples and Oranges to meet its temporary employment needs.

A) True
B) False

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Today's workers place a lower priority on leisure time than they did in the past.

A) True
B) False

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During the employee selection process, the screening interview is often conducted by


A) the current workers in the applicant's department.
B) a member of the human resources department staff.
C) a selection committee consisting of managers from all departments within the organization.
D) the company's affirmative action officer.

E) None of the above
F) A) and C)

Correct Answer

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Marlon took a job with a company that strives to market several new consumer products each year. Prior to this position, he worked in a university research lab where he studied chemistry. He accepted the new position because the salary was significantly above what he previously made. Within a month at the new job, his manager began to have reservations about bringing him on board. Marlon seemed to prefer to work independently of others, and when he did interact with his new colleagues, he passed along subtle reminders of his extensive and superior academic credentials. From a recruitment standpoint, this situation serves as an indication of


A) the benefits of shaking things up a little at work.
B) the challenges of trying to convince long-term employees that they need to retrain and continue their education.
C) the benefit of external recruitment over internal recruitment, even though in the short run, it may be the more costly approach for the company.
D) the importance of finding talent that also fits well with the corporate culture.

E) C) and D)
F) A) and B)

Correct Answer

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One objective of a carefully managed compensation plan is to keep labor costs low. In order to achieve this objective, a firm should strive to keep wages, salaries, and benefits at or below the compensation levels of its competitors.

A) True
B) False

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Many firms are now contracting with outside companies to administer their employee benefits plans.

A) True
B) False

Correct Answer

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According to U.S. business law, accommodation means


A) treating all employees fairly.
B) making certain that if one employee gets medical leave during a fiscal year, that all other employees get an equal amount of leave during the year.
C) careful consideration before firing someone and hiring two younger persons to replace him/her.
D) providing services for employees according to their specific needs.

E) All of the above
F) A) and D)

Correct Answer

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________ is the process of establishing and maintaining contacts with key managers in one's own organization and in other organizations, and using those contacts to establish strong relationships that serve as informal development systems.


A) Training and development
B) Social integration
C) Orienteering
D) Networking

E) None of the above
F) A) and B)

Correct Answer

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Off-the-job training


A) is further development that occurs at the workplace, but after scheduled work hours.
B) focuses only on the skills needed to perform the job.
C) may include higher education.
D) is training that all employees should take, on their own, in order to stay competitive in their career field.

E) A) and C)
F) All of the above

Correct Answer

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A recent study has shown that the most effective way for most firms to improve worker productivity is to increase expenditures on machinery and equipment.

A) True
B) False

Correct Answer

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Flextime plans are particularly well suited for workers on an assembly line.

A) True
B) False

Correct Answer

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