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Exam 2: Decisions and Processes: Value Driven Business

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Question 91

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Andy Benton works at the local Starbucks coffee shop and his responsibilities include taking orders,fulfilling orders,and ringing in sales.At what level of the organizational pyramid would you categorize Andy?

A) Strategic
B) Owner
C) Operational
D) Managerial

E) A) and D)
F) A) and C)

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Question 92

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________ are baseline values the system seeks to attain.

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Question 93

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Metrics are measurements that evaluate results to determine whether a project is meeting its goals.

Which of the following represents the top-down (executives to analysts) organizational levels of information technology systems?

Augmented reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.

At which level of an organization do employees develop,control,and maintain core business activities required to run the day-to-day operations?

Which of the below business ideas is not using AI?

What would a company like eBay or Amazon be constantly benchmarking?

Using systems thinking,we can see that the inputs for a transaction processing system are______________ documents,the original transaction record.

Which of the following is an incorrect enterprise view of information technology?

What improves business process efficiencies by simplifying or eliminating unnecessary steps?

At which level of an organization are employees continuously evaluating company operations to hone the firm's abilities to identify,adapt to,and leverage change?

______________ seeking analysis finds the inputs necessary to achieve a goal such as a desired level of output.

Core processes are business processes,such as manufacturing goods,selling products,and providing services that make up the primary activities in a value chain.

Unstructured decisions occur in situations in which no procedures or rules exist to guide decision makers towards the correct choice.

Business-facing processes or back-office processes are invisible to the external customer but essential to the effective management and operation of the business.

Which of the below is considered the input in the systems thinking example of a DSS?

Data collection,solution generation,and solution implementation are all concepts associated which of the following processes?

Todd Haitz is the marketing manager for the National Basketball Association.Todd analyzes and tracks his marketing campaigns to determine the best success rate per project for increasing ticket sales.Todd uses an internal KPI to track his marketing campaign success.Which of the below would be an internal KPI Todd would use to track his marketing campaigns?

Anne-Marie Cole runs the sales division for a local auto insurance firm.One of her key duties is to ensure the company has 10 percent market share by the end of the year.When evaluating the current sales numbers she determines that her sales division has total sales of $3 million and the entire industry has total sales of $50 million.What additional sales must Anne-Marie's division meet to ensure they have 10 percent of the market by the end of the year?