Question 1

Most studies have found that union workers are more productive than nonunion workers.

Accepted Answer

A) True 
 B)False

Question 2

Distinguish between craft unions and industrial unions.

Accepted Answer

The members of a craft union all have a ...

Question 3

In terms of the impact of unions on company performance,it can be concluded that companies wishing to become more competitive must:

Accepted Answer

A)   continually monitor their labor relations strategy.
B)   prohibit unions.
C)   actively encourage unions.
D)   deny collective bargaining rights to their employees.
E)   pay workers well above market rates.F) B) and E)
G) B) and D)

Question 4

Joining a union,whether recognized by the employer or not,is an activity protected under the NLRA.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following decisions in labor relations involves day-to-day activities in which union members and the organization's managers may have disagreements?

Accepted Answer

A)   Administering contracts
B)   Formulating labor relations strategy
C)   Lobbying for labor law changes
D)   Negotiating contracts
E)   Implementing labor lawsF) A) and C)
G) D) and E)

Question 6

Which of the following statements is true of trends in union membership in the U.S.in relation to trends in other countries?

Accepted Answer

A)   In Western Europe, it is common to have union coverage rates of 80 to 90 percent.
B)   Coverage rates within the United States are much higher than in most other countries.
C)   U.S. employees tend to have a larger, more formal role in organizational decision making than in Western European countries.
D)   Worker representatives on boards of directors are much more common in the United States than in Western European countries.
E)   The union membership rate in the U.S. is second only to that of Denmark.F) D) and E)
G) B) and D)

Question 7

Which of the following is true of craft unions?

Accepted Answer

A)   It represents many different occupations.
B)   Membership in the union is the result of working for a particular employer in the industry.
C)   Changing employers is not very common.
D)   It is often responsible for training members through apprenticeships.
E)   It consists of members who are linked by their work in a particular industry.F) B) and E)
G) A) and B)

Question 8

On average,unionized workers receive higher pay than their nonunionized counterparts.

Accepted Answer

A) True 
 B)False

Question 9

Under the National Labor Relations Act,the union has a duty of fair representation,which means the union must:

Accepted Answer

A)   give equal representation to all members of the bargaining unit, whether or not they actually belong to the union.
B)   only the key employees of the bargaining unit.
C)   represent more than half of the employees in a bargaining unit.
D)   not refuse membership to any employee who fits the eligibility criteria decided upon during contract negotiation.
E)   allow all members of the union to stand for union office and to vote in the elections.F) A) and E)
G) B) and D)

Question 10

Organizations formed for the purpose of representing their members' interests in dealing with employers are known as:

Accepted Answer

A)   employee guilds.
B)   sororities.
C)   lobbies.
D)   member clubs.
E)   labor unions.F) A) and D)
G) C) and D)

Question 11

Mediation is the most formal and least used method of conflict resolution.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following workers are not covered by the NLRA?

Accepted Answer

A)   An individual employed as a supervisor
B)   An individual employed in the service sector
C)   An individual employed by a private-sector firm with less than 15 full-time employees
D)   An individual carrying out a white-collar job
E)   An individual drawing an annual salary of more than $20,000F) A) and D)
G) D) and E)

Question 13

Which of the following is true of how the NLRB carries out the function of preventing unfair labor practices?

Accepted Answer

A)   The deadline for filing a charge is twelve months after the alleged unfair practice.
B)   The NLRB has no authority to issue cease-and-desist orders to halt unfair labor.
C)   The board can order the employer to reinstate workers, but cannot order them to pay back pay.
D)   The NLRB is not authorized to set aside the results of an election and must approach the courts for this purpose.
E)   If an employer or union refuses to comply with an NLRB order, the board has the authority to petition the U.S. Court of Appeals.F) A) and B)
G) A) and E)

Question 14

Which of the following statements is true about unionization of government workers?

Accepted Answer

A)   Over two-thirds of government employees are union members.
B)   Executive Order 10988 denied collective bargaining rights for federal employees.
C)   Union membership among government workers has declined steadily since the 1970s.
D)   Strikes are illegal for federal workers and for state workers in most states.
E)   Most of the union growth among government employees has occurred among blue-collar workers.F) D) and E)
G) A) and C)

Question 15

A union denies wage concession in exchange for enhanced job security as in the past it had made similar concessions but the management did not live up to the agreement.Which of the following approaches to bargaining will best address this trust deficit?

Accepted Answer

A)   Distributive bargaining
B)   Integrative structuring
C)   Attitudinal structuring
D)   Intraorganizational bargaining
E)   Associate bargainingF) A) and B)
G) C) and E)

Question 16

Most national unions are affiliated with the _____,an association that seeks to advance the shared interests of its member unions at the national level.

Accepted Answer

A)   NLRA
B)   Change to Win
C)   AFL-CIO
D)   Chamber of Commerce
E)   National Association of ManufacturersF) C) and D)
G) B) and E)

Question 17

The relative bargaining power of labor and management during contract negotiations depends on each party's ability to withstand a strike.

Accepted Answer

A) True 
 B)False

Question 18

The checkoff provision and provisions related to union membership are ways to address:

Accepted Answer

A)   government regulations that require union membership to be offered free to all employees.
B)   management enticements to discourage employees from joining unions.
C)   union officials who misrepresent members' case to management.
D)   employees who benefit from union activities without belonging to a union.
E)   members who pay union fees but refuse to be bound by union rules.F) A) and B)
G) None of the above

Question 19

One of the alternatives to traditional organizing is to conduct _____-bringing public,financial,or political pressure on employers during union organization and contract negotiation.

Accepted Answer

A)   collective coercion
B)   corporate campaigns
C)   indirect provisions
D)   associate campaigns
E)   social campaignsF) C) and D)
G) A) and B)

Question 20

In the context of the three levels of decisions involved in labor relations,which of the following management decisions relates to whether the organization will work with unions or develop (or maintain) nonunion operations?

Accepted Answer

A)   Negotiating contracts
B)   Formulating labor relations strategy
C)   Engaging in corporate governance
D)   Administering contracts
E)   Relationship managementF) A) and E)
G) A) and C)

Exam 14: Collective Bargaining and Labor Relations

Joining a union,whether recognized by the employer or not,is an activity protected under the NLRA.

Correct AnswerverifiedShow Answer

Most studies have found that union workers are more productive than nonunion workers.

Correct AnswerverifiedShow Answer

Organizations formed for the purpose of representing their members' interests in dealing with employers are known as:

Correct AnswerverifiedShow Answer

On average,unionized workers receive higher pay than their nonunionized counterparts.

Correct AnswerverifiedShow Answer

One of the alternatives to traditional organizing is to conduct _____-bringing public,financial,or political pressure on employers during union organization and contract negotiation.

Correct AnswerverifiedShow Answer

Under the National Labor Relations Act,the union has a duty of fair representation,which means the union must:

Correct AnswerverifiedShow Answer

Distinguish between craft unions and industrial unions.

Correct AnswerverifiedThe members of a craft union all have a ...View AnswerShow Answer

Most national unions are affiliated with the _____,an association that seeks to advance the shared interests of its member unions at the national level.

Correct AnswerverifiedShow Answer

Which of the following is true of craft unions?

Correct AnswerverifiedShow Answer

Which of the following decisions in labor relations involves day-to-day activities in which union members and the organization's managers may have disagreements?

Correct AnswerverifiedShow Answer

Which of the following workers are not covered by the NLRA?

Correct AnswerverifiedShow Answer

Which of the following is true of how the NLRB carries out the function of preventing unfair labor practices?

Correct AnswerverifiedShow Answer

In terms of the impact of unions on company performance,it can be concluded that companies wishing to become more competitive must:

Correct AnswerverifiedShow Answer

Which of the following statements is true about unionization of government workers?

Correct AnswerverifiedShow Answer

Mediation is the most formal and least used method of conflict resolution.

Correct AnswerverifiedShow Answer

The checkoff provision and provisions related to union membership are ways to address:

Correct AnswerverifiedShow Answer

A union denies wage concession in exchange for enhanced job security as in the past it had made similar concessions but the management did not live up to the agreement.Which of the following approaches to bargaining will best address this trust deficit?

Correct AnswerverifiedShow Answer

The relative bargaining power of labor and management during contract negotiations depends on each party's ability to withstand a strike.

Correct AnswerverifiedShow Answer

Which of the following statements is true of trends in union membership in the U.S.in relation to trends in other countries?

Correct AnswerverifiedShow Answer

In the context of the three levels of decisions involved in labor relations,which of the following management decisions relates to whether the organization will work with unions or develop (or maintain) nonunion operations?

Correct AnswerverifiedShow Answer

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The members of a craft union all have a ...
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