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Multiple Choice
A) leverage ratios
B) profitability ratios
C) activity ratios
D) liquidity ratios
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Short Answer
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True/False
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Multiple Choice
A) tangible resources
B) intangible resources
C) reputational resources
D) organizational capabilities
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Essay
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Multiple Choice
A) Organizational strengths may not lead to competitive advantage.
B) The SWOT focus on the external environment is too broad and integrative.
C) SWOT gives a one-shot view of a moving target.
D) SWOT overemphasizes a single dimension of strategy.
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True/False
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Short Answer
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Multiple Choice
A) detailed and complex
B) simple and routine
C) fast but comprehensive
D) long-term financial
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Multiple Choice
A) managers need to recognize that satisfaction of stockholder demands is their primary job
B) the key emphasis on customer satisfaction and financial goals are only a means to that end
C) managers should not look at their job as primarily balancing stakeholder demands
D) gains in financial performance and customer satisfaction must come at a cost of employee satisfaction
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Multiple Choice
A) social complexity
B) physical uniqueness
C) path dependency
D) causal ambiguity
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True/False
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True/False
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True/False
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True/False
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Multiple Choice
A) machining and packaging.
B) repair and parts supply.
C) warehousing and inventory control.
D) promotion and packaging.
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True/False
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Multiple Choice
A) tangible resources
B) intangible resources
C) organizational capabilities
D) strong primary activities
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True/False
Correct Answer
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