Question 1

The process for resolving union-management conflicts over interpretation or violation of a collective bargaining agreement is known as a _____.

Accepted Answer

A)   complaint protocol
B)   chain of command
C)   grievance procedure
D)   protest procedure
E)   corporate campaignF) B) and E)
G) C) and D)

Question 2

Which of the following terms refers to an alternative form of union membership in which members receive discounts on insurance and credit cards rather than representation in collective bargaining?

Accepted Answer

A)   Card check provision
B)   Corporate union membership
C)   Indirect union provision
D)   Associate union membership
E)   Relational union membershipF) A) and C)
G) C) and E)

Question 3

Which of the following is a characteristic of an industrial union?

Accepted Answer

A)   All the members are in the same occupation.
B)   Union leaders try to limit the number of members in order to maintain high wages.
C)   Members are linked by their work in a particular industry.
D)   Members change employers more frequently than in other types of unions.
E)   It is often responsible for training its members through apprenticeships.F) All of the above
G) None of the above

Question 4

The checkoff provision and provisions related to union membership are ways to address:

Accepted Answer

A)   government regulations that require union membership to be offered free to all employees.
B)   management enticements to discourage employees from joining unions.
C)   union officials who misrepresent members' case to management.
D)   employees who benefit from union activities without belonging to a union.
E)   members who pay union fees but refuse to be bound by union rules.F) A) and E)
G) None of the above

Question 5

What are right-to-work laws?

Accepted Answer

The Taft-Hartley Act allows the states t...

Question 6

Which of the following laws allows the states to pass so-called right-to-work laws?

Accepted Answer

A)   The Taft-Hartley Act
B)   The Sarbanes-Oxley Act
C)   The Landrum-Griffin
D)   The Hatch Act
E)   The Maguire ActF) B) and E)
G) A) and B)

Question 7

The labor relations decision regarding _____ in a union setting involves decisions about pay structure,job security,work rules,workplace safety,and many other issues.These decisions affect workers' and the employer's situation for the term of the contract.

Accepted Answer

A)   administering contracts
B)   formulating labor relations strategy
C)   lobbying for labor law changes
D)   negotiating contracts
E)   implementing labor lawsF) B) and E)
G) B) and D) D

Question 8

Most studies have found that union workers are more productive than nonunion workers.

Accepted Answer

A) True 
 B)False

Question 9

A contract provision under which the employer,on behalf of the union,automatically deducts union dues from employees' paychecks is known as a(n) :

Accepted Answer

A)   checkoff provision.
B)   deductible-at-source provision.
C)   maintenance of membership provision.
D)   agency shop provision.
E)   union shop provision.F) B) and E)
G) All of the above

Question 10

Mediation is the most formal and least used method of conflict resolution.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is an unfair labor practice under Section 8(a) of the NLRA?

Accepted Answer

A)   Engaging in collective bargaining with a labor organization
B)   Asking to meet with employees' representatives because the employees are on strike
C)   Failing to pay unionized employees higher wages than nonunionized employees
D)   Implementing performance-based pay plans in the company
E)   Coercing employees in exercising their rights to join or assist a labor organizationF) A) and B)
G) None of the above E

Question 12

Which of the following statements is true of the decertification process?

Accepted Answer

A)   The Landrum-Griffin Act incorporated the right of employees to decertify a union.
B)   A decertification election may not take place when a contract is in effect.
C)   Only senior management has the right to decertify a union.
D)   The number of decertification elections as a proportion of total elections held has declined in recent years.
E)   Decertification follows a process opposite to that of a representation election.F) B) and E)
G) B) and C)

Question 13

Which of the following is true of the effects of unions on company performance?

Accepted Answer

A)   As a result of the type of pay system favored by unions, employees are more inclined to compete than cooperate.
B)   Most studies show that union workers are less productive than nonunion workers.
C)   On average, union members receive higher wages and more generous benefits than nonunion workers.
D)   The introduction of a union invariably results in the employer paying lesser attention to employee ideas.
E)   Evidence shows that unions have a large positive effect on profits.F) C) and D)
G) B) and E) C

Question 14

In terms of the impact of unions on company performance,it can be concluded that companies wishing to become more competitive must:

Accepted Answer

A)   continually monitor their labor relations strategy.
B)   prohibit unions.
C)   actively encourage unions.
D)   deny collective bargaining rights to their employees.
E)   pay workers well above market rates.F) A) and B)
G) A) and C)

Question 15

During a strike,the union members do not receive pay from their employer,but the union may be able to make up for some of the lost pay.

Accepted Answer

A) True 
 B)False

Question 16

Under the National Labor Relations Act,the union has a duty of fair representation,which means the union must give equal representation to all members of the bargaining unit,whether or not they actually belong to the union.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following statements is true about unionization of government workers?

Accepted Answer

A)   Over two-thirds of government employees are union members.
B)   Executive Order 10988 denied collective bargaining rights for federal employees.
C)   Union membership among government workers has declined steadily since the 1970s.
D)   Strikes are illegal for federal workers and for state workers in most states.
E)   Most of the union growth among government employees has occurred among blue-collar workers.F) A) and C)
G) A) and B)

Question 18

Which of the following is true of craft unions?

Accepted Answer

A)   It represents many different occupations.
B)   Membership in the union is the result of working for a particular employer in the industry.
C)   Changing employers is not very common.
D)   It is often responsible for training members through apprenticeships.
E)   It consists of members who are linked by their work in a particular industry.F) A) and E)
G) B) and C)

Question 19

From the point of view of employees,the grievance procedure is an important means of:

Accepted Answer

A)   getting fair treatment in the workplace.
B)   settling negotiations between unions and government agencies.
C)   interpreting contract terms.
D)   facilitating the negotiation process.
E)   preventing major delays in production.F) A) and C)
G) A) and D)

Question 20

What is society's goal for unions?

Accepted Answer

A)   To ensure that workers have a voice in how they are treated by their employers
B)   To influence the way pay and promotions are determined
C)   To make up for the wages the workers lose during a strike
D)   To retain as much control as they can over work rules and schedules
E)   To limit individual employees' bargaining powerF) A) and E)
G) A) and D)

Exam 14: Collective Bargaining and Labor Relations

The process for resolving union-management conflicts over interpretation or violation of a collective bargaining agreement is known as a _____.

Correct AnswerverifiedShow Answer

Which of the following terms refers to an alternative form of union membership in which members receive discounts on insurance and credit cards rather than representation in collective bargaining?

Correct AnswerverifiedShow Answer

Which of the following is a characteristic of an industrial union?

Correct AnswerverifiedShow Answer

The checkoff provision and provisions related to union membership are ways to address:

Correct AnswerverifiedShow Answer

What are right-to-work laws?

Correct AnswerverifiedThe Taft-Hartley Act allows the states t...View AnswerShow Answer

Which of the following laws allows the states to pass so-called right-to-work laws?

Correct AnswerverifiedShow Answer

The labor relations decision regarding _____ in a union setting involves decisions about pay structure,job security,work rules,workplace safety,and many other issues.These decisions affect workers' and the employer's situation for the term of the contract.

Correct AnswerverifiedD

Most studies have found that union workers are more productive than nonunion workers.

Correct AnswerverifiedShow Answer

A contract provision under which the employer,on behalf of the union,automatically deducts union dues from employees' paychecks is known as a(n) :

Correct AnswerverifiedShow Answer

Mediation is the most formal and least used method of conflict resolution.

Correct AnswerverifiedShow Answer

Which of the following is an unfair labor practice under Section 8(a) of the NLRA?

Correct AnswerverifiedE

Which of the following statements is true of the decertification process?

Correct AnswerverifiedShow Answer

Which of the following is true of the effects of unions on company performance?

Correct AnswerverifiedC

In terms of the impact of unions on company performance,it can be concluded that companies wishing to become more competitive must:

Correct AnswerverifiedShow Answer

During a strike,the union members do not receive pay from their employer,but the union may be able to make up for some of the lost pay.

Correct AnswerverifiedShow Answer

Under the National Labor Relations Act,the union has a duty of fair representation,which means the union must give equal representation to all members of the bargaining unit,whether or not they actually belong to the union.

Correct AnswerverifiedShow Answer

Which of the following statements is true about unionization of government workers?

Correct AnswerverifiedShow Answer

Which of the following is true of craft unions?

Correct AnswerverifiedShow Answer

From the point of view of employees,the grievance procedure is an important means of:

Correct AnswerverifiedShow Answer

What is society's goal for unions?

Correct AnswerverifiedShow Answer

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The Taft-Hartley Act allows the states t...
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D

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E

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C

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