Question 1

Which of the following observations about reengineering is true?

Accepted Answer

A)   It is primarily concerned with production processes.
B)   Critical processes are not altered during this process.
C)   Changing customer needs and technologies necessitate reengineering.
D)   It has no impact on human resource practices and systems.
E)   It is an effort to retain the current work processes with minimal change.F) All of the above
G) B) and D)

Question 2

The processing and transmission of digitized HR information is called electronic human resource management.

Accepted Answer

A) True 
 B)False

Question 3

The practice of having another company provide services is known as _____.

Accepted Answer

A)   benchmarking
B)   downsizing
C)   codetermining
D)   outsourcing
E)   reengineeringF) B) and E)
G) All of the above

Question 4

Which of the following technologies lets a company rent space on a remote computer system and use the system's software to manage its HR activities,including security and upgrades?

Accepted Answer

A)   Application service providers
B)   Internet portals
C)   Shared service centers
D)   Business intelligence systems
E)   Electronic performance support systemsF) A) and B)
G) A) and C)

Question 5

Teams that rely heavily on communications technology such as videoconferences,e-mail,and cell phones to keep in touch and coordinate activities are referred to as:

Accepted Answer

A)   associate teams.
B)   electronic teams.
C)   virtual teams.
D)   traditional teams.
E)   technological teams.F) C) and D)
G) A) and D)

Question 6

Knowledge workers in an organization do not work directly with customers.

Accepted Answer

A) True 
 B)False

Question 7

Define electronic human resource management.List out the applications of social networking tools employed by organizations to assist human resource management.

Accepted Answer

Electronic human resource management (e-...

Question 8

Nathan,a citizen of England,works for an automobile company in England and is currently working on a project of the company in the United States.Nathan will hence be regarded as an expatriate.

Accepted Answer

A) True 
 B)False

Question 9

Human resource departments can help in employee empowerment by:

Accepted Answer

A)   designing jobs such that the managers have complete control over business processes.
B)   getting employees fully engaged by communicating to them about their role in supporting the organization's mission.
C)   rewarding employees based on their loyalty to the organization rather than personal accomplishments or predetermined objective criteria.
D)   providing feedback only during the employee performance review.
E)   creating jobs that minimize the need for the employees to come up with innovative ideas and solutions.F) A) and E)
G) D) and E)

Question 10

Under the new psychological contract,organizations expect employees to contribute time,effort,skills,abilities,and loyalty in return for job security and opportunities for promotion within the organization.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is a trend that is seen in present day high-performance work systems?

Accepted Answer

A)   Mismatches in technical system and social system
B)   Employee empowerment in decision making
C)   Increase in individual assignments
D)   Centralized decision making
E)   Reduced reliance on knowledge workersF) B) and C)
G) A) and E)

Question 12

Which of the following statements best explains the term "labor force"?

Accepted Answer

A)   All the permanent employees of an organization
B)   All the people who have contracts to work at the company
C)   All the adult members of a population
D)   All the temporary workers of an organization
E)   All the people willing and able to workF) A) and E)
G) A) and D)

Question 13

Home Needs is a consumer goods company who provide the option of door-to-door delivery.They have partnered with a packaging company for transporting their goods to the customers.This practice of having another company to provide one of the services of the company is known as _____.

Accepted Answer

A)   cause marketing
B)   outsourcing
C)   reengineering
D)   disinvesting
E)   downsizingF) B) and E)
G) A) and E)

Question 14

Virtual teams rely on communications technology such as videoconferences,e-mail,and cell phones to keep in touch and coordinate activities.

Accepted Answer

A) True 
 B)False

Question 15

As a method of downsizing,early-retirement programs have been shown to be:

Accepted Answer

A)   by far the most effective.
B)   linked to greater employee suffering and distress.
C)   a better alternative to the "grenade" approach.
D)   most suited to distinguish clearly between good and poor performers.
E)   humane.F) C) and E)
G) D) and E)

Question 16

The relationship between employer and employee can be thought of in terms of a(n) _____,a description of what an employee expects to contribute in an employment relationship and what the employer will provide the employee in exchange for those contributions.Unlike a written sales contract,this is not formally put into words.

Accepted Answer

A)   employee contract
B)   offer letter
C)   psychological contract
D)   union bond
E)   legal agreementF) A) and D)
G) D) and E)

Question 17

The traditional role of HRM as primarily an administrative function has gradually given way to a new role-that of strategic partner.

Accepted Answer

A) True 
 B)False

Question 18

Early-retirement programs are are one of the most effective approaches to downsizing.

Accepted Answer

A) True 
 B)False

Question 19

The term teamwork essentially refers to:

Accepted Answer

A)   centralizing responsibility and authority to make decisions regarding all aspects of product development.
B)   having the best possible fit between an organization's social system and technical system.
C)   making efforts to continuously improve the ways people, machines, and systems accomplish work.
D)   assigning work to a group of employees with various skills who interact to assemble a product.
E)   providing employees with individual opportunities to grow, thereby achieving organizational goals.F) All of the above
G) B) and E)

Question 20

_____ refer(s) to the processing and transmission of digitized HR information using computer networking and the Internet.

Accepted Answer

A)   Electronic human resource management
B)   An HR dashboard
C)   An electronic performance system
D)   An HR scorecard
E)   Business intelligenceF) C) and E)
G) All of the above

Exam 2: Trends in Human Resource Management

Which of the following observations about reengineering is true?

Correct Answer
verified

Define electronic human resource management.List out the applications of social networking tools employed by organizations to assist human resource management.

Correct Answer
verified
Electronic human resource management (e-...
View Answer

Knowledge workers in an organization do not work directly with customers.

Correct Answer
verified

As a method of downsizing,early-retirement programs have been shown to be:

Correct Answer
verified

Which of the following statements best explains the term "labor force"?

Correct Answer
verified

Home Needs is a consumer goods company who provide the option of door-to-door delivery.They have partnered with a packaging company for transporting their goods to the customers.This practice of having another company to provide one of the services of the company is known as _____.

Correct Answer
verified

Virtual teams rely on communications technology such as videoconferences,e-mail,and cell phones to keep in touch and coordinate activities.

Correct Answer
verified

Human resource departments can help in employee empowerment by:

Correct Answer
verified

The traditional role of HRM as primarily an administrative function has gradually given way to a new role-that of strategic partner.

Correct Answer
verified

Which of the following is a trend that is seen in present day high-performance work systems?

Correct Answer
verified

_____ refer(s) to the processing and transmission of digitized HR information using computer networking and the Internet.

Correct Answer
verified

Early-retirement programs are are one of the most effective approaches to downsizing.

Correct Answer
verified

Correct Answer
verified

The term teamwork essentially refers to:

Correct Answer
verified

The processing and transmission of digitized HR information is called electronic human resource management.

Correct Answer
verified

Teams that rely heavily on communications technology such as videoconferences,e-mail,and cell phones to keep in touch and coordinate activities are referred to as:

Correct Answer
verified

The practice of having another company provide services is known as _____.

Correct Answer
verified

Under the new psychological contract,organizations expect employees to contribute time,effort,skills,abilities,and loyalty in return for job security and opportunities for promotion within the organization.

Correct Answer
verified

Nathan,a citizen of England,works for an automobile company in England and is currently working on a project of the company in the United States.Nathan will hence be regarded as an expatriate.

Correct Answer
verified

Which of the following technologies lets a company rent space on a remote computer system and use the system's software to manage its HR activities,including security and upgrades?

Correct Answer
verified

Exam 2: Trends in Human Resource Management

Which of the following observations about reengineering is true?

Correct AnswerverifiedShow Answer

Define electronic human resource management.List out the applications of social networking tools employed by organizations to assist human resource management.

Correct AnswerverifiedElectronic human resource management (e-...View AnswerShow Answer

Knowledge workers in an organization do not work directly with customers.

Correct AnswerverifiedShow Answer

As a method of downsizing,early-retirement programs have been shown to be:

Correct AnswerverifiedShow Answer

Which of the following statements best explains the term "labor force"?

Correct AnswerverifiedShow Answer

Home Needs is a consumer goods company who provide the option of door-to-door delivery.They have partnered with a packaging company for transporting their goods to the customers.This practice of having another company to provide one of the services of the company is known as _____.

Correct AnswerverifiedShow Answer

Virtual teams rely on communications technology such as videoconferences,e-mail,and cell phones to keep in touch and coordinate activities.

Correct AnswerverifiedShow Answer

Human resource departments can help in employee empowerment by:

Correct AnswerverifiedShow Answer

The traditional role of HRM as primarily an administrative function has gradually given way to a new role-that of strategic partner.

Correct AnswerverifiedShow Answer

Which of the following is a trend that is seen in present day high-performance work systems?

Correct AnswerverifiedShow Answer

_____ refer(s) to the processing and transmission of digitized HR information using computer networking and the Internet.

Correct AnswerverifiedShow Answer

Early-retirement programs are are one of the most effective approaches to downsizing.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The term teamwork essentially refers to:

Correct AnswerverifiedShow Answer

The processing and transmission of digitized HR information is called electronic human resource management.

Correct AnswerverifiedShow Answer

Teams that rely heavily on communications technology such as videoconferences,e-mail,and cell phones to keep in touch and coordinate activities are referred to as:

Correct AnswerverifiedShow Answer

The practice of having another company provide services is known as _____.

Correct AnswerverifiedShow Answer

Under the new psychological contract,organizations expect employees to contribute time,effort,skills,abilities,and loyalty in return for job security and opportunities for promotion within the organization.

Correct AnswerverifiedShow Answer

Nathan,a citizen of England,works for an automobile company in England and is currently working on a project of the company in the United States.Nathan will hence be regarded as an expatriate.

Correct AnswerverifiedShow Answer

Which of the following technologies lets a company rent space on a remote computer system and use the system's software to manage its HR activities,including security and upgrades?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified
Electronic human resource management (e-...
View Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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