Question 1

___________ is a series of voluntary international standards covering environmental management tools and systems.

Accepted Answer

The answer of ___________ is a series of voluntary international...

Question 2

___________ is a systematic approach to identifying and eliminating waste and non-value-added activities.

Accepted Answer

A)   Malcolm Baldridge Award
B)   Lean manufacturing
C)   Six sigma
D)   Quality at the sourceE) B) and C)
F) A) and B)

Question 3

__________ is both a precise set of statistical tools and a rallying cry for continuous improvement.

Accepted Answer

A)   Malcolm Baldridge Award
B)   Continuous improvement
C)   Six sigma
D)   Quality at the sourceE) A) and D)
F) None of the above

Question 4

Katz's Travel Inc.is a medium-sized agency that specializes in vacation packages.It has packages available around the globe-everything from cruises,to beach resort vacations,to historical tours.The customer chooses the amount they would like to pay,the area of the world they would like to visit and what they would like to do.Based on this information,Katz's Travel uses __________ to delight the customers.

Accepted Answer

A)   Excellent human resource management
B)   The Internet
C)   Mass customization
D)   Lean manufacturingE) A) and B)
F) A) and C)

Question 5

__________ is a series of voluntary international standards covering environmental management tools and systems.

Accepted Answer

A)   ISO 9000
B)   EOQ 9000
C)   ISO 14000
D)   EOG 14000E) B) and C)
F) A) and B)

Question 6

Operations management converts resources into goods and services.

Accepted Answer

A) True 
 B)False

Question 7

In a just-in-time inventory system,suppliers:

Accepted Answer

A)   Deliver materials and parts in large quantities only a few times a year.
B)   Enjoy much lower delivery costs.
C)   Have a great deal of flexibility in determining when to make deliveries.
D)   Become more like a department in the producing firm rather than a separate business.E) B) and D)
F) A) and D)

Question 8

Although lean manufacturing attempts to reduce the amount of labor used in manufacturing process,it typically does so by increasing the amount of most of the other resources used in the production process.

Accepted Answer

A) True 
 B)False

Question 9

Production management is the traditional term used to describe all the activities managers do to help their firms create:

Accepted Answer

A)   resources
B)   goods
C)   services
D)   equitiesE) B) and D)
F) None of the above

Question 10

Which of the following would be most helpful to a production manager who wanted to determine the minimum time required to complete a proposed project?

Accepted Answer

A)   TQM
B)   CAD/CAM
C)   ERP
D)   PERTE) A) and B)
F) A) and C)

Question 11

___________ is a set of quality standards for international business.

Accepted Answer

A)   EOQ 9000
B)   ISO 9000
C)   Continuous improvement
D)   Malcolm Baldridge AwardE) B) and C)
F) C) and D)

Question 12

MRP is a technique that helps managers:

Accepted Answer

A)   Develop a reliable sales forecast.
B)   Schedule the sequence of tasks workers must perform in order to complete a project
C)   Determine how many workers are needed to staff various departments.
D)   Make sure that the right parts and materials are available at the right time.E) A) and B)
F) A) and C)

Question 13

CAD/CAM makes it possible to custom-design products to meet the needs of ________ with ________.

Accepted Answer

A)   Small markets; a decrease in cost
B)   Very large markets; no increase in cost
C)   Small markets; very little increase in cost
D)   International markets; products that are complexE) B) and D)
F) A) and D)

Question 14

A production process characterized by a short production run and frequent adjustments to machines so that different products can be produced is known as a(n) :

Accepted Answer

A)   Just-in-time process.
B)   Lean manufacturing system.
C)   Analytic process.
D)   Intermittent process.E) All of the above
F) B) and C)

Question 15

In a PERT network,the sequence of tasks that takes the longest to complete is called the:

Accepted Answer

A)   Optimal path.
B)   Maximum path.
C)   Straight path.
D)   Critical path.E) A) and D)
F) None of the above

Question 16

Operations management is a specialized area in management that converts resources into:

Accepted Answer

A)   services, rather than goods
B)   goods, rather than services
C)   both goods and services
D)   financial dataE) A) and B)
F) B) and C)

Question 17

The Deming method to quality control emphasizes the reformation of attitudes,comprehensive controls and annual objective reviews.

Accepted Answer

A) True 
 B)False

Question 18

Missy works as a new product development engineer for a company that makes solar panels for residential and commercial purposes.Her company uses PERT network software for all development projects.As she nears the final month of her timeline for completing a new panel,Missy will focus on those activities that are:

Accepted Answer

A)   Most costly to complete.
B)   On the priority bar of the PERT chart.
C)   Near the end of the PERT network.
D)   On the critical path of the PERT network.E) A) and D)
F) A) and C)

Question 19

A Gantt chart is a time-based graphic display that shows whether a machine or a process is producing at the expected quality level.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is a likely reason that a company would move its facility from one location to another?

Accepted Answer

A)   Availability of expensive labor
B)   Higher quotas on competing goods
C)   Access to various modes of transportation
D)   Unavailability of a retired workforce.E) A) and C)
F) B) and C)

Exam 6: Management and Leadership in Todays Organizations

Which of the following would be most helpful to a production manager who wanted to determine the minimum time required to complete a proposed project?

Correct Answer
verified

Which of the following is a likely reason that a company would move its facility from one location to another?

Correct Answer
verified

Operations management converts resources into goods and services.

Correct Answer
verified

In a just-in-time inventory system,suppliers:

Correct Answer
verified

__________ is both a precise set of statistical tools and a rallying cry for continuous improvement.

Correct Answer
verified

___________ is a systematic approach to identifying and eliminating waste and non-value-added activities.

Correct Answer
verified

The Deming method to quality control emphasizes the reformation of attitudes,comprehensive controls and annual objective reviews.

Correct Answer
verified

___________ is a series of voluntary international standards covering environmental management tools and systems.

Correct Answer
verified

___________ is a set of quality standards for international business.

Correct Answer
verified

In a PERT network,the sequence of tasks that takes the longest to complete is called the:

Correct Answer
verified

Operations management is a specialized area in management that converts resources into:

Correct Answer
verified

Production management is the traditional term used to describe all the activities managers do to help their firms create:

Correct Answer
verified

Correct Answer
verified

A Gantt chart is a time-based graphic display that shows whether a machine or a process is producing at the expected quality level.

Correct Answer
verified

Correct Answer
verified

CAD/CAM makes it possible to custom-design products to meet the needs of with .

Correct Answer
verified

MRP is a technique that helps managers:

Correct Answer
verified

__________ is a series of voluntary international standards covering environmental management tools and systems.

Correct Answer
verified

Although lean manufacturing attempts to reduce the amount of labor used in manufacturing process,it typically does so by increasing the amount of most of the other resources used in the production process.

Correct Answer
verified

A production process characterized by a short production run and frequent adjustments to machines so that different products can be produced is known as a(n) :

Correct Answer
verified

Exam 6: Management and Leadership in Todays Organizations

Which of the following would be most helpful to a production manager who wanted to determine the minimum time required to complete a proposed project?

Correct AnswerverifiedShow Answer

Which of the following is a likely reason that a company would move its facility from one location to another?

Correct AnswerverifiedShow Answer

Operations management converts resources into goods and services.

Correct AnswerverifiedShow Answer

In a just-in-time inventory system,suppliers:

Correct AnswerverifiedShow Answer

__________ is both a precise set of statistical tools and a rallying cry for continuous improvement.

Correct AnswerverifiedShow Answer

___________ is a systematic approach to identifying and eliminating waste and non-value-added activities.

Correct AnswerverifiedShow Answer

The Deming method to quality control emphasizes the reformation of attitudes,comprehensive controls and annual objective reviews.

Correct AnswerverifiedShow Answer

___________ is a series of voluntary international standards covering environmental management tools and systems.

Correct AnswerverifiedShow Answer

___________ is a set of quality standards for international business.

Correct AnswerverifiedShow Answer

In a PERT network,the sequence of tasks that takes the longest to complete is called the:

Correct AnswerverifiedShow Answer

Operations management is a specialized area in management that converts resources into:

Correct AnswerverifiedShow Answer

Production management is the traditional term used to describe all the activities managers do to help their firms create:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A Gantt chart is a time-based graphic display that shows whether a machine or a process is producing at the expected quality level.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

CAD/CAM makes it possible to custom-design products to meet the needs of ________ with ________.

Correct AnswerverifiedShow Answer

MRP is a technique that helps managers:

Correct AnswerverifiedShow Answer

__________ is a series of voluntary international standards covering environmental management tools and systems.

Correct AnswerverifiedShow Answer

Although lean manufacturing attempts to reduce the amount of labor used in manufacturing process,it typically does so by increasing the amount of most of the other resources used in the production process.

Correct AnswerverifiedShow Answer

A production process characterized by a short production run and frequent adjustments to machines so that different products can be produced is known as a(n) :

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

CAD/CAM makes it possible to custom-design products to meet the needs of with .

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified