Question 1

A production worker believes that her supervisor is intentionally assigning her to work on machinery for which she does not have the proper training.She is worried about her safety and wonders if the supervisor is intentionally harassing her.The worker is represented by a union,so she starts the grievance process specified in the labor agreement.Assuming this is a typical grievance procedure,in which step,if any,will the employee likely act alone?

Accepted Answer

A)   The final step;the employee and the supervisor would meet together with the union-appointed arbitrator.
B)   The first step;the employee can speak with her supervisor on her own before involving the union.
C)   The step in which a written grievance is submitted;this must be written and delivered by the employee only.
D)   None;the union handles all steps of the grievance procedure without involving the employee.
E)   The step of deciding to appeal an unresolved grievance;it is up to the employee to choose arbitration or no appeal.F) None of the above
G) B) and E)

Question 2

What is the minimum percent of employees in a bargaining unit who must sign authorization cards for the National Labor Relations Board to hold a union representation election?

Accepted Answer

A)   30 percent
B)   51 percent
C)   20 percent
D)   10 percent
E)   55 percentF) A) and B)
G) A) and C)

Question 3

Organizations that are formed in order to represent their members' interests while dealing with employers are known as

Accepted Answer

A)   employee guilds.
B)   sororities.
C)   lobbies.
D)   member clubs.
E)   labor unions.F) None of the above
G) B) and D)

Question 4

Identify the statement that characterizes an industrial union.

Accepted Answer

A)   All the members are in the same occupation.
B)   Union leaders try to limit the number of members in order to maintain high wages.
C)   Members are linked by their work in a particular industry.
D)   Members change employers more frequently than in other types of unions.
E)   It is often responsible for training its members through apprenticeships.F) None of the above
G) A) and C)

Question 5

The Transport Union in Atlanta,Georgia,enters into a contract with the Metropolitan Transportation Authority.The contract requires the government agency to pay a yearly bonus to union members.A year after signing the contract,the Metropolitan Transportation Authority refuses to pay the annual bonus,which triggers a conflict between the union and the agency.A third party intervenes to resolve the conflict between the two parties.The third party evaluates the arguments of both sides and proposes a solution.Both parties have the right to decline the proposal,but they decide to accept it.In the context of the alternatives to work stoppage,the third party in this scenario is an example of a(n) _____.

Accepted Answer

A)   fact finder
B)   arbitrator
C)   stakeholder
D)   moderator
E)   rights enforcerF) A) and D)
G) All of the above

Question 6

If at least 30 percent of an organization's employees sign an authorization card,the union may request that the employer voluntarily recognize the union.

Accepted Answer

A) True 
 B)False

Question 7

During an organizing campaign,which of the following occurs when union representatives make contact with employees,present their message about the union,and invite them to sign an authorization card?

Accepted Answer

A)   The unions determine who is eligible to vote.
B)   The union is automatically recognized if at least 30 percent of employees agree.
C)   The National Labor Relations Board (NLR
B)  conducts a secret-ballot election if only 30 to 50 percent of employees signed cards.
D)   The National Labor Relations Board (NLR
B)  certifies the union as the exclusive representative of employees if the employer refuses to sign the card.
E)   The employees cannot participate in any of the proceedings.F) B) and E)
G) C) and D)

Question 8

Unlike union membership for workers in businesses,union membership among government workers has remained strong.

Accepted Answer

A) True 
 B)False

Question 9

Most studies have found that union workers are more productive than nonunion workers.

Accepted Answer

A) True 
 B)False

Question 10

Identify the correct statement about the trends in international union membership.

Accepted Answer

A)   In Western Europe,it is common to have union coverage rates of 80 to 90 percent.
B)   Coverage rates within the United States are much higher than in most other countries.
C)   U.S.employees tend to have a larger,more formal role in organizational decision making than in Western European countries.
D)   Worker representatives on boards of directors are much more common in the United States than in Western European countries.
E)   The union membership rate in the U.S.is second only to that of Denmark.F) B) and D)
G) B) and C)

Question 11

Explain the reasons for the decline in union membership in the United States.

Accepted Answer

The decline in union membership has been...

Question 12

Identify the right of employees that is covered under the Taft-Hartley Act.

Accepted Answer

A)   the right to nominate candidates for union office
B)   the right to participate in union meetings and secret-ballot elections
C)   the right to choose whether they join a union or other group
D)   the right to examine unions' financial records
E)   the right to physically block nonstriking employees from entering the workplaceF) B) and C)
G) None of the above

Question 13

The _____ usually provides the neutral third party who is used for the common alternatives to strikes.

Accepted Answer

A)   National Labor Relations Board
B)   Federal Mediation and Conciliation Service
C)   Federal Labor Relations Board
D)   Federal Arbitration and Consulting Service
E)   National Mediation and Arbitration CommissionF) C) and D)
G) A) and E)

Question 14

Alonso,the union steward at Selzar Inc. ,is attempting to persuade members of management to make certain revisions to the company's policies on job security and work rules on behalf of the union.The union believes that company management has neglected these aspects of the company's administration system for too long.Which of the following levels of decisions is Alonso most likely concerned with in this scenario?

Accepted Answer

A)   forming labor relations strategies
B)   administering agreements
C)   negotiating contracts
D)   terminating contracts
E)   forming dissociation strategiesF) A) and E)
G) B) and D)

Question 15

Discuss the different criteria that employers use to judge a grievance procedure.

Accepted Answer

Employers can judge a grievance procedur...

Question 16

Which of the following laws permits states to pass right-to-work laws?

Accepted Answer

A)   the Taft-Hartley Act
B)   the Sarbanes-Oxley Act
C)   the Landrum-Griffin
D)   the Hatch Act
E)   the Maguire ActF) C) and D)
G) A) and B)

Question 17

Leroy joins the human resource department at ZenFuels Inc. ,where the production workers are represented by a union.Which of the following goals would Leroy most likely be expected to work toward in supporting any negotiations with the union?

Accepted Answer

A)   discouraging employees from forming a union
B)   making managers and workers into adversaries
C)   keeping operations flexible and retaining some control over schedules
D)   raising the value of workers' compensation package
E)   ensuring a regular flow of new members into the unionF) A) and D)
G) B) and C)

Question 18

Broxton,a production manager at Silkenz Inc. ,is against the idea of forming a union.He believes that unionization may negatively affect the company's profit margins.Which statement best supports Broxton's viewpoint?

Accepted Answer

A)   Union workers tend to exhibit lower levels of productivity than nonunion workers.
B)   Unions are designed to cater to the interests of management rather than to those of employees.
C)   Unionization tends to reduce the overall costs of labor and operations.
D)   Forming an employee union will reduce the risk of work stoppages.
E)   Unionization is associated with higher costs in wages and benefits.F) B) and E)
G) A) and B)

Question 19

A nursing assistant in a nursing home filed a grievance that he was unfairly passed over for a promotion.Discussions and appeals did not satisfy the employee,so the issue went to arbitration.The arbitrator decided that the nursing home must promote the employee,based on the terms of its contract,in spite of management's protests that the employee was too unreliable to handle the greater responsibility.The employee's supervisor urges Scott,the director of human resources,to file an appeal in the state courts.Scott says doing so would be a wasted expense.Which of the following statements best supports Scott's conclusion?

Accepted Answer

A)   The company should have considered whether the grievance procedure is fair.
B)   The majority of grievances are settled during the early stages of the process.
C)   Courts generally do not have the authority to rule on employment matters.
D)   Courts generally avoid reviewing arbitrators' decisions in these matters.
E)   Courts generally rule against businesses in employment matters.F) B) and D)
G) B) and E)

Question 20

In their labor relations,managers prefer to increase wages and benefits and to give maximum control to workers over work rules and schedules.

Accepted Answer

A) True 
 B)False

Exam 15: Collective Bargaining and Labor Relations

Identify the right of employees that is covered under the Taft-Hartley Act.

Correct Answer
verified

In their labor relations,managers prefer to increase wages and benefits and to give maximum control to workers over work rules and schedules.

Correct Answer
verified

Broxton,a production manager at Silkenz Inc. ,is against the idea of forming a union.He believes that unionization may negatively affect the company's profit margins.Which statement best supports Broxton's viewpoint?

Correct Answer
verified

Correct Answer
verified

What is the minimum percent of employees in a bargaining unit who must sign authorization cards for the National Labor Relations Board to hold a union representation election?

Correct Answer
verified

Organizations that are formed in order to represent their members' interests while dealing with employers are known as

Correct Answer
verified

Identify the correct statement about the trends in international union membership.

Correct Answer
verified

The _____ usually provides the neutral third party who is used for the common alternatives to strikes.

Correct Answer
verified

Unlike union membership for workers in businesses,union membership among government workers has remained strong.

Correct Answer
verified

Identify the statement that characterizes an industrial union.

Correct Answer
verified

Leroy joins the human resource department at ZenFuels Inc. ,where the production workers are represented by a union.Which of the following goals would Leroy most likely be expected to work toward in supporting any negotiations with the union?

Correct Answer
verified

Correct Answer
verified

Which of the following laws permits states to pass right-to-work laws?

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

If at least 30 percent of an organization's employees sign an authorization card,the union may request that the employer voluntarily recognize the union.

Correct Answer
verified

Discuss the different criteria that employers use to judge a grievance procedure.

Correct Answer
verified
Employers can judge a grievance procedur...
View Answer

During an organizing campaign,which of the following occurs when union representatives make contact with employees,present their message about the union,and invite them to sign an authorization card?

Correct Answer
verified

Explain the reasons for the decline in union membership in the United States.

Correct Answer
verified
The decline in union membership has been...
View Answer

Most studies have found that union workers are more productive than nonunion workers.

Correct Answer
verified

Exam 15: Collective Bargaining and Labor Relations

Identify the right of employees that is covered under the Taft-Hartley Act.

Correct AnswerverifiedShow Answer

In their labor relations,managers prefer to increase wages and benefits and to give maximum control to workers over work rules and schedules.

Correct AnswerverifiedShow Answer

Broxton,a production manager at Silkenz Inc. ,is against the idea of forming a union.He believes that unionization may negatively affect the company's profit margins.Which statement best supports Broxton's viewpoint?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

What is the minimum percent of employees in a bargaining unit who must sign authorization cards for the National Labor Relations Board to hold a union representation election?

Correct AnswerverifiedShow Answer

Organizations that are formed in order to represent their members' interests while dealing with employers are known as

Correct AnswerverifiedShow Answer

Identify the correct statement about the trends in international union membership.

Correct AnswerverifiedShow Answer

The _____ usually provides the neutral third party who is used for the common alternatives to strikes.

Correct AnswerverifiedShow Answer

Unlike union membership for workers in businesses,union membership among government workers has remained strong.

Correct AnswerverifiedShow Answer

Identify the statement that characterizes an industrial union.

Correct AnswerverifiedShow Answer

Leroy joins the human resource department at ZenFuels Inc. ,where the production workers are represented by a union.Which of the following goals would Leroy most likely be expected to work toward in supporting any negotiations with the union?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following laws permits states to pass right-to-work laws?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

If at least 30 percent of an organization's employees sign an authorization card,the union may request that the employer voluntarily recognize the union.

Correct AnswerverifiedShow Answer

Discuss the different criteria that employers use to judge a grievance procedure.

Correct AnswerverifiedEmployers can judge a grievance procedur...View AnswerShow Answer

During an organizing campaign,which of the following occurs when union representatives make contact with employees,present their message about the union,and invite them to sign an authorization card?

Correct AnswerverifiedShow Answer

Explain the reasons for the decline in union membership in the United States.

Correct AnswerverifiedThe decline in union membership has been...View AnswerShow Answer

Most studies have found that union workers are more productive than nonunion workers.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Employers can judge a grievance procedur...
View Answer

Correct Answer
verified

Correct Answer
verified
The decline in union membership has been...
View Answer

Correct Answer
verified